Paya announced the addition of Michele Shepard as Chief Commercial Officer and Balaji Devarasetty as Chief Technology Officer. With these leadership appointments, Paya continues to strengthen its position within integrated payments and enhance its go-to market strategy and solutions suite. As Chief Commercial Officer, Michele Shepard will focus on developing and executing forward-thinking customer engagement strategies across sales, marketing, and customer success. Michele’s previous experience includes leading high-performing sales, marketing, and business development teams, as well as developing and implementing successful go-to-market strategies at high growth vertical software companies Insurity and Vertafore. Michele also served as a senior sales leader at Gartner, focusing on tailoring sales to targeted vertical end markets. In his role as Chief Technology Officer, Balaji Devarasetty will oversee product and platform development to support Paya’s growth trajectory. Most recently, Balaji was Head of Technology at Bakkt, a leading digital asset platform.