The following is a discussion and analysis of our financial condition and results of operations for the years ended December 31, 2020 and 2019. This discussion and analysis should be read in conjunction with our audited consolidated financial statements and Notes to the Consolidated Financial Statements set forth in Part II, Item 8, "Financial Statements and Supplementary Data" of this Form 10-K.





Corporate Overview



Through our wholly-owned subsidiary HCS, acquired on July 27, 2017, we provide
outsourced health care staffing and related services in the State of Georgia. We
also previously owned a portfolio of mortgage securities which generated
earnings to support on-going financial obligations through the end of 2018. The
mortgage securities were sold during 2018 for a total of $13.0 million. Our
common stock, par value $0.01 per share, is traded on OTC Pink under the symbol
"NOVC".


See Part I, Item 1 of this Form 10-K for a discussion of our note refinancing, which occurred in the third quarter of 2017, and the note amendment, which occurred in the third quarter of 2019.





Financial Highlights and Key Performance Metrics. The following key performance
metrics (in thousands, except per share amounts) are derived from our
consolidated financial statements for the periods presented and should be read
in conjunction with the more detailed information therein and with the
disclosure included in this report under the heading "Management's Discussion
and Analysis of Financial Condition and Results of Operations."



                                                                 December 31,
                                                               2020         2019
Cash and cash equivalents                                    $  1,340     $  2,032
Service fee income                                           $ 51,354     $ 63,474
General and administrative expenses                          $  7,503     $ 

8,345

Net loss available to common shareholders, per basic share $ (0.08 ) $


 (0.10 )



Consolidated Results of Operations

Year Ended December 31, 2020 as Compared to the Year Ended December 31, 2019

Service Fee Income and Cost of Services





HCS delivers outsourced full-time and part-time employees primarily to Community
Service Boards ("CSBs"), quasi state organizations that provide behavioral
health services at facilities across Georgia including mental health services,
developmental disabilities programs and substance abuse treatments. The State of
Georgia has a total of 25 CSBs. Each CSB has a number of facilities, including
crisis centers, outpatient centers and 24-hour group homes that require a broad
range of employees, such as registered nurses, social workers, house parents and
supervisors. The CSB market in Georgia is large and growing steadily, as the
demand for the services provided by the CSBs continues to grow. In addition to
providing outsourced employees to CSBs, HCS also provides healthcare outsourcing
and staffing services to hospitals, schools and a variety of privately owned
businesses. The services and positions provided to non-CSB clients are similar
to the ones provided to CSB clients. The service fee income and costs of
services in the consolidated statement of operations and comprehensive income
(loss) are from the operations of HCS.



Future service fee income will be driven by the number of customers and the
volume of associates employed by the CSB and outsourced to HCS. Customer
contracts typically establish a fixed markup on the pay rate for the associates;
therefore the cost of services will generally fluctuate consistently with fee
income. HCS offers a health and welfare benefit plan to its associates. The cost
of this benefit is passed through to CSB customers plus a small markup to cover
the cost of administration.



A significant CSB customer terminated its contract services with HCS as of
January 29, 2020. In addition, due to the recent developments of COVID-19, and
the resulting reduction of programs and staff utilized by CSBs, the Company has
experienced an impact to service fee income and cost of services starting in the
second quarter of 2020 and continuing through the end of 2020.



General and Administrative Expenses





General and administrative expenses consist of salaries, office costs, legal and
professional expenses and other customary costs of corporate administration.
During 2020 and 2019, $5.5 and $6.2 million, respectively, of the total general
and administrative expenses were incurred by HCS. Corporate-level general and
administrative expenses during 2020 and 2019 were $2.0 million and $2.1 million,
respectively. The future amount of corporate-level general and administrative
expenses will depend largely on corporate activities and staffing needs based on
the evolving business strategy. For HCS, the amount of these expenses will
depend on business growth. Decreased marketing, advertising, and travel
advertising expense along with reductions in corporate-level staffing are
the primary reasons for the decrease in general and administrative expenses
incurred by HCS.



Goodwill Impairment Charge



Management completed its annual goodwill impairment assessment as of April 30,
2020. Increased cost of services and administrative expenses at HCS and the loss
of a significant customer during the first quarter of 2020 have resulted in
declining cash flow for the business. In addition, COVID-19 concerns were
attributable to a lay-off of staffed employees during the second quarter of
2020. Based on these factors, management determined that the carrying value of
the HCS goodwill exceeded its fair value by the full amount recorded on the
consolidated balance sheets of $3.9 million, as compared to fair value
adjustments totaling $4.3 million in 2019. A goodwill impairment charge in this
amount was recorded during the second quarter of 2020.





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Interest Expense



Interest expense decreased period over period, with the Company incurring $3.3
million in 2020 and $4.5 million in 2019. See "Liquidity and Capital Resources"
below and Note 6 to the consolidated financial statements for a discussion of
the Note Purchase Agreement and the 2017 Notes, which were amended on August 9,
2019. The Amendment, among other things, significantly reduced the interest rate
applicable from January 2019 through the third quarter of 2028.



Income Tax Expense



Because of the Company's significant net operating losses and full valuation
allowance, income tax expense was not material for any period presented and is
not expected to be material for the foreseeable future.



Liquidity and Capital Resources





During 2020, the Company had net loss of $9.2 million and generated negative
operating cash flow of $0.7 million. As of December 31, 2020, the Company had an
overall shareholders deficit of $81.1 million. As of December 31, 2020, the
Company had an aggregate of $1.3 million in cash and cash equivalents and total
liabilities of $93.3 million. Of the $1.3 million in cash, $0.3 million is held
by the Company's subsidiary NMLLC. This cash is only available to pay general
creditors and expenses of NMLLC.



Management continues to work toward expanding HCS's customer base by increasing
revenue from existing customers, looking at methods to reduce overall operating
costs, both at HCS and the corporate level, and targeting new customers that
have not previously been served by HCS. As disclosed in Note 6 to the
consolidated financial statements, the Company was successful in amending the
senior note agreements to lower the interest rate and receive future credit for
cash interest payments made in 2019 in exchange for the issuance of common stock
and warrants. Based on the terms of the amendment, the Company is not required
to make cash interest payments on the senior notes from August 2019 through
March 2022, leading to significant cash savings for the Company. This amendment
to the Note Purchase Agreement and waiver of interest payments through April
2022 has significantly improved our forecasted cash position over the next year.



In late March 2020, HCS started experiencing a reduction in Georgia CSB customer
needs related to COVID-19. This resulted in the layoff of approximately 8% of
the Company's employees. As HCS relies on providing healthcare staffing services
to generate income, this has decreased our service fee income, and direct cost
of services, accordingly. While the majority of these employees were rehired
when customer demand returned, there have been some permanent loss of staffing
opportunities based on changes to programs and services offered by CSBs. In
addition, there is still concern at the Company about the ongoing effects of
COVID-19 on our services for the foreseeable future. As of December 31, 2020,
based on our operating losses and negative cash flow, substantial doubt exists
related to the Company's ability to continue as a going concern.



Overview of Cash Flow for the Year Ended December 31, 2020





The following table provides a summary of our operating, investing and financing
cash flows as taken from our consolidated statements of cash flows for the years
ended December 31, 2020 and 2019 (in thousands).



                                                             For the Years Ended December 31,
                                                              2020                      2019
Cash flows used in operating activities                 $           (677 )       $           (5,168 )
Cash flows (used in) provided by investing activities                (15 )                      (70 )
Cash flows used in financing activities                                -                     (1,979 )



Operating Activities



The decrease in net cash flows used in operating activities to approximately
$0.7 million during 2020 from cash used in operating activities of $5.2 million
during 2019 was driven primarily by the Company's decrease in net loss, along
with a decrease in and paydowns of accounts receivable. Another contributor is
the reduction of interest payments in 2020 resulting from the amendment of the
senior note agreements, effective August 9, 2019.

Investing Activities

The decrease in the net cash flows used in investing activities is due to the reduction in purchases of property and equipment.

Financing Activities

The decrease in cash used in financing activities is due to the payoff of HCS's line of credit in 2019. The Company did not participate in any financing activities during 2020.


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Critical Accounting Estimates



We prepare our consolidated financial statements in conformity with GAAP and,
therefore, are required to make estimates regarding the values of our assets and
liabilities and in recording income and expenses. These estimates are based, in
part, on our judgment and assumptions regarding various economic conditions that
we believe are reasonable based on facts and circumstances existing at the time
of reporting. These estimates affect reported amounts of assets, liabilities and
accumulated other comprehensive income at the date of the consolidated financial
statements and the reported amounts of income, expenses and other comprehensive
income during the periods presented. The following summarizes the components of
our consolidated financial statements where understanding accounting policies is
critical to understanding and evaluating our reported financial results,
especially given the significant estimates used in applying the policies. The
discussion is intended to demonstrate the significance of estimates to our
consolidated financial statements and the related accounting policies.
Management has discussed the development and selection of these critical
accounting estimates with the Audit Committee of our Board and the Audit
Committee has reviewed our disclosure.



Impairment of Indefinite-Lived Intangible Assets and Long-Lived Assets with Finite Lives





The values of indefinite-lived assets such as goodwill and trademarks are
assessed annually to determine whether their carrying value exceeds their fair
value. The Company performs its annual tests of goodwill and trademarks during
the second quarter of each fiscal year.  In addition, indefinite-lived
assets are tested on an interim basis if an event occurs or circumstances change
that would more likely than not reduce their fair value below carrying value and
for long-lived purchased intangible assets this occurs whenever an event
or circumstances indicate the carrying value of the asset may not be fully
recoverable. If we determine the fair value of the asset is less than its
carrying value, an impairment loss is recognized. Impairment losses, if any, are
reflected in operating income or loss in the period incurred.



Income Taxes



In determining the amount of deferred tax assets to recognize in the
consolidated financial statements, the Company evaluates the likelihood of
realizing such benefits in future periods. The income tax guidance requires the
recognition of a valuation allowance if it is more likely than not that all or
some portion of the deferred tax asset will not be realized. Income tax guidance
indicates the more likely than not threshold is a level of likelihood that is
more than 50%.



Under the income tax guidance, companies are required to identify and consider
all available evidence, both positive and negative, in determining whether it is
more likely than not that all or some portion of its deferred tax assets will
not be realized. Positive evidence includes, but is not limited to the
following: cumulative earnings in recent years, earnings expected in future
years, excess appreciated asset value over the tax basis and positive industry
trends. Negative evidence includes, but is not limited to the following:
cumulative losses in recent years, losses expected in future years, a history of
operating losses or tax credit carryforwards expiring, and adverse industry
trends.



The weight given to the potential effect of negative and positive evidence
should be commensurate with the extent to which it can be objectively verified.
The more negative evidence that exists, the more positive evidence is required
to support a conclusion that a valuation allowance is not needed for all or some
of the deferred tax assets. Cumulative losses in recent years are significant
negative evidence that is difficult to overcome when determining the need for a
valuation allowance. Similarly, cumulative earnings in recent years represent
significant positive objective evidence. If the weight of the positive evidence
is sufficient to support a conclusion that it is more likely than not that a
deferred tax asset will be realized, a valuation allowance should not be
recorded.



The Company examines and weighs all available evidence (both positive and
negative and both historical and forecasted) in the process of determining
whether it is more likely than not that a deferred tax asset will be realized.
The Company considers the relevance of historical and forecasted evidence when
there has been a significant change in circumstances. Additionally, the Company
evaluates the realization of its recorded deferred tax assets on an interim and
annual basis. The Company does not record a full valuation allowance if the
weight of the positive evidence exceeds the negative evidence and is sufficient
to support a conclusion that it is more likely than not that its deferred tax
asset will be realized.



If a valuation allowance is necessary, the Company considers all sources of
taxable income in determining the amount of valuation allowance to be recorded.
Sources of taxable income identified in the income tax guidance include the
following: 1) taxable income in prior carryback year, 2) future reversals of
existing taxable temporary differences, 3) future taxable income exclusive of
reversing temporary differences and carryforwards, and 4) tax planning
strategies.



The Company currently evaluates estimates of uncertainty in income taxes based
upon a framework established in the income tax accounting guidance. The guidance
prescribes a recognition threshold and measurement standard for the recognition
and measurement of tax positions taken or expected to be taken in a tax return.
In accordance with the guidance, the Company evaluates whether a tax position
will more likely than not be sustained upon examination by the appropriate
taxing authority. The Company measures the amount to recognize in its
consolidated financial statements as the largest amount that is greater than 50%
likely of being realized upon ultimate settlement. The recognition and
measurement of tax benefits is often judgmental, and determinations regarding
the tax benefit can change as additional developments occur relative to the
issue.



Impact of Recently Issued Accounting Pronouncements

No new accounting standards were adopted in 2020.

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