Newgen Software Inc. announced that Farmers & Merchants Bank (F&M) has chosen its online account opening application for end-to-end automation of their personal and business customer on-boarding processes. Using Newgen's application, the bank aims to streamline every step of its customer acquisition process, from omni-channel initiation to the actual opening of the account. Built on a low code automation platform, the application helps the bank minimize data entry and increase cross/up-sell opportunities for a smooth and delightful customer journey.