Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions, today announces that Mizuho Americas has deployed Fenergo's software to automate Know Your Customer (KYC) and Anti-Money Laundering (AML) regulatory processes, digitalize workflows and accelerate client onboarding onto a single platform.
The Fenergo implementation provides Mizuho Americas with a single, comprehensive view of customers across all business lines, improving efficiencies for internal stakeholders and enhancing the overall client onboarding experience.
Mizuho Americas, an integral part of
Connecting internal stakeholders and clients with third-party data, AML screening, and client relationship management (CRM) providers on a single platform while creating a centralized repository for data and documentation, Fenergo's solution digitally orchestrates client journeys end-to-end. The solution allows Mizuho to quickly and efficiently process low-to-medium risk clients while satisfying regulatory obligations.
We partner closely with prospective clients to deliver a responsive and seamless approach to onboarding that sets the tone for the long-term client-bank relationship. Implementing Fenergo's solutions helps us improve our service further by streamlining the client lifecycle journey, significantly reduce onboarding times, ensure compliance, and expedite client due diligence. It helps free up resources to focus on the high-touch client service that differentiates Mizuho Americas.
We're thrilled to be working with Mizuho Americas to transform customer experience across the business. Mizuho is ahead of the curve in that it is the first Japanese bank in the Americas to automate and digitalize CLM processes. In today's challenging business environment, it is vital that financial institutions can provide a service to clients that is seamless and frictionless and via the channel of their choice. We look forward to extending our solution beyond the Americas division to increase transparency, enhance customer experience and deliver true compliance by design.
(C) 2021 Electronic News Publishing, source