LiveVox, Inc. announced that CMO John McNamara will be departing LiveVox to take a position with the Consumer Financial Protection Bureau (CFPB). Dusty Whitesell, an operations expert with over 25 years in the creditor servicing-BPO industry will re-join LiveVox to lead its marketing efforts. Whitesell brings with him a deep breadth of experience in understanding and communicating the unique challenges enterprise contact center operations face, such as compliance, cost, agency efficiency and technology deployment.

Dusty is an accomplished accounts receivable management executive with extensive experience in all aspects of outsourced creditor-servicing, specializing in contact center operations. Whitesell successfully held executive positions for numerous BPO's, including his most recent as COO of Sentry Credit. Dusty is also well-versed in LiveVox's technology, from his past tenure at LiveVox as VP of Sales, and from his own user experience, as a LiveVox customer at Sentry Credit.