Initially, Kohl's sought to do a test in two stores to analyze the success of the program. After data showed the self-checkouts had been well-received, the company announced plans to roll out the units to select sites across the nation.
Throughout the design process, Kohl's had specific requests for the self-service checkouts, including, but not limited to, an elevated design that complemented existing registers and fixtures, materials and engineering that could withstand the rigors of the store environment, and special bins for hard and soft tags and hangers.
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