SECTIONSECTION5 5CorporateCorporateand OtherandInformationOther Information

Financial Highlights

Note: CTC adopted International Financial Reporting Standards (IFRS) from the first quarter of fiscal 2014. Figures for fiscal 2013 have been reclassified to reflect the new standards.

JGAAP

2012

Operating Results

Net Sales

322.5

Cost of Sales

239.2

Gross Profit

83.3

(Gross Profit Margin)

25.8%

SG&A Expenses

56.1

Operating Income

27.2

(Operating Income Margin)

8.4%

EBITDA*1

33.2

Net Income

16.0

Orders Received

372.1

Backlog

186.2

(Backlog Turnover Ratio)*2

63.4%

Financial Position at End of Fiscal Year

Total Assets

270.0

Total Equity

164.6

Cash Flows

  Cash Flows from Operating Activities

9.7

  Cash Flows from Investing Activities

(10.3)

  Cash Flows from Financing Activities

(11.1)

  Cash and Cash Equivalents at End of Period

66.1

Capital Investment

10.0

Depreciation and Amortization

6.0

Financial Index / Indicators (%)

ROE*3

9.9

ROA*4

6.1

Equity Ratio

61.0

Dividend Payout Ratio

39.1

Per Share Data (yen)*5

Net Income

67

Net Assets

692

Dividend

26.25

Per Capita Data (¥ million)*6

Net Sales

42

Operating Income

3.5

IFRS

2013

2014

2015

Operating Results

Revenue

350.6

381.9

391.6

Cost of Sales

(266.9)

(290.7)

(300.1)

Gross Profit

83.7

91.3

91.5

(Gross Profit Margin)

23.9%

23.9%

23.4%

  Other Income and Expenses

(59.9)

(61.9)

(63.6)

Operating Income

23.8

29.3

27.9

(Operating Income Margin)

6.8%

7.7%

7.1%

EBITDA*1

31.4

37.5

36.4

  Net Profit Attributable to CTC's Shareholders

14.2

17.4

18.0

Orders Received

369.1

388.1

398.3

Backlog

195.5

201.6

208.3

(Backlog Turnover Ratio)*7

63.1%

65.4%

65.3%

Financial Position at End of Fiscal Year

Total Assets

282.7

302.7

307.9

Total Shareholders' Equity

163.0

168.9

179.3

Cash Flows

  Cash Flows from Operating Activities

6.4

25.8

21.9

  Cash Flows from Investing Activities

(8.0)

(17.3)

(18.2)

  Cash Flows from Financing Activities

(9.5)

(13.6)

(8.4)

  Cash and Cash Equivalents at End of Period

55.1

50.1

44.9

Capital Investment

7.0

8.0

11.1

Depreciation and Amortization

7.6

8.2

8.4

Financial Index / Indicators (%)

ROE*8

8.9

10.5

10.4

ROA*9

5.1

5.9

5.9

  Ratio of Shareholders' Equity to Total Assets

57.7

55.8

58.2

Dividend Payout Ratio

45.8

40.3

44.9

Per Share Data (yen)*5

  Net Profit Attributable to CTC's Shareholders 

60

74

78

Shareholders' Equity

692

730

775

Dividend

27.50

30.00

35.00

Per Capita Data (¥ million)*6

Revenue

45

49

49

Operating Income

3.1

3.7

3.5

*1 EBITDA = Operating Income + Depreciation and Amortization

*2 Backlog Turnover Ratio = Net Sales / (Backlog of the previous fiscal year + Orders received for this fiscal year) x 100 *3 ROE = Net Income / Average Total Shareholders' Equity x 100

*4 ROA = Net Income / Average Total Assets x 100

*5 CTC conducted two-for-one stock splits of common shares on April 1, 2015 and April 1, 2018. For the past data, retroactive revisions were made accordingly.

*6 Figures are calculated on March 31.

*7 Backlog Turnover Ratio = Revenue / (Backlog of the previous fiscal year + Orders received for this fiscal year) x 100

*8 ROE = Net Profit Attributable to CTC's Shareholders / Average total shareholders' equity (which is based on total shareholders' equity at the beginning and end of the year) x 100

*9 ROA = Net Profit Attributable to CTC's Shareholders / Average total assets (which is based on total assets at the beginning and end of the year) x 100 *10 The CTC Group adopted IFRS 16 "Leases" (issued in January 2016) from fiscal 2019.

89 ITOCHU Techno-Solutions Corporation Integrated Report 2022

(¥ billion)

IFRS

2016

2017

2018

2019*10

2020

2021

Operating Results

Revenue

407.8

429.6

452.0

487.0

479.9

522.4

Cost of Sales

(311.1)

(328.0)

(344.2)

(369.0)

(358.4)

(387.7)

Gross Profit

96.7

101.6

107.7

118.1

121.5

134.7

(Gross Profit Margin)

23.7%

23.6%

23.8%

24.2%

25.3%

25.8%

  Other Income and Expenses

(65.6)

(69.0)

(71.8)

(76.4)

(77.8)

(84.2)

Operating Income

31.1

32.6

35.9

41.7

43.6

50.5

(Operating Income Margin)

7.6%

7.6%

7.9%

8.6%

9.1%

9.7%

EBITDA*1

39.6

41.4

44.7

57.9

63.3

68.9

  Net Profit Attributable to CTC's Shareholders

21.9

23.6

24.6

28.5

30.5

35.4

Orders Received

437.6

435.2

470.2

490.7

522.5

547.0

Backlog

238.1

243.7

262.9

272.3

314.9

339.6

(Backlog Turnover Ratio)*7

63.1%

63.8%

63.3%

64.6%

60.4%

60.6%

Financial Position at End of Fiscal Year

Total Assets

333.1

353.9

378.9

438.8

462.7

507.7

Total Shareholders' Equity

192.2

206.6

220.7

231.7

254.8

281.1

Cash Flows

  Cash Flows from Operating Activities

25.2

11.0

20.6

50.1

37.3

36.1

  Cash Flows from Investing Activities

(14.2)

(2.3)

(3.2)

(17.2)

(10.1)

3.5

  Cash Flows from Financing Activities

(7.8)

(6.0)

(9.5)

(17.1)

(21.1)

(27.4)

  Cash and Cash Equivalents at End of Period

48.2

51.0

58.8

74.6

80.9

94.1

Capital Investment

10.7

5.2

7.2

16.2

14.6

44.1

Depreciation and Amortization

8.4

8.8

8.8

16.2

19.7

18.4

Financial Index / Indicators (%)

ROE*8

11.8

11.8

11.5

12.6

12.5

13.2

ROA*9

6.8

6.9

6.7

6.8

6.8

7.3

  Ratio of Shareholders' Equity to Total Assets

57.7

58.4

58.2

52.8

55.1

55.4

Dividend Payout Ratio

42.3

44.1

46.9

47.1

48.5

55.5

Per Share Data (yen)*5

  Net Profit Attributable to CTC's Shareholders 

95

102

107

123

132

153

Shareholders' Equity

831

894

955

1,003

1,103

1,217

Dividend

40.00

45.00

50.00

58.00

64.00

85.00

Per Capita Data (¥ million)*6

Revenue

50

53

54

55

53

56

Operating Income

3.8

4.0

4.3

4.7

4.8

5.4

For Consolidated Financial Statements audited by independent auditors, please visit the website below. https://www.ctc-g.co.jp/en/company/ir/library/consolidated.html

ITOCHU Techno-Solutions Corporation Integrated Report 2022 90

SECTION 5 Corporate and Other Information

Non-Financial Highlights

Human Resources-Related Data

(Data calculation reference dates: Data are calculated on March 31 of each fiscal year. But disabled employee figures are calculated on June 1 of each fiscal year.)

Basic Data (Consolidated)

Unit

FY2018

FY2019

FY2020

FY2021

Employees

Total

People

8,359

8,808

9,050

9,291

  Gender

Men

People

7,032

7,317

7,436

7,530

Women

People

1,327

1,491

1,614

1,761

Basic Data (Non-Consolidated)

Unit

FY2018

FY2019

FY2020

FY2021

Employees

Total

People

4,272

4,276

4,451

4,597

Gender

Men

People

3,611

3,569

3,684

3,773

Women

People

661

707

767

824

Age

Under 30

People

598

708

807

888

30-39

People

1,260

1,117

1,107

1,095

40-49

People

1,641

1,641

1,665

1,665

50-59

People

732

760

829

897

Over 60

People

41

50

43

52

Turnover*1

Men

People

104

140

70

106

Women

People

29

12

12

28

Total

People

133

152

82

134

Turnover rate*1

Men

%

2.8

3.8

1.9

2.7

Women

%

4.0

1.6

1.5

3.2

Total

%

3.0

3.4

1.8

2.8

Average years worked

Men

Year

13.7

13.6

13.7

13.8

Women

Year

12.9

12.6

12.4

12.2

Total

Year

13.5

13.5

13.4

13.5

Diversity (Non-Consolidated)

Unit

FY2018

FY2019

FY2020

FY2021

Number of new graduates hired

Men

People

117

96

101

97

Women

People

39

58

61

59

Total

People

156

154

162

156

Number of mid-career hires

People

113

160

156

150

Retiree reemployment rate

%

87.5

70.5

90.1

81.4

Female managers*1

Number

People

59

69

70

80

Percentage

%

4.9

5.7

5.6

6.0

Percentage of disabled employees

%

2.5

2.5

2.6

2.4

Work Style (Non-Consolidated)

Unit

FY2018

FY2019

FY2020

FY2021

Average annual leave uptake rate

%

75.3

72.6

61.0

64.2

Annual average number of holidays taken

Days

14.5

13.9

11.7

12.3

Average monthly overtime hours per

Hours

14

13

16

13

employee

Childcare leave system users

Men

People

59

59

52

56

Women

People

69

65

55

44

Total

People

128

124

107

100

Childcare leave uptake rate (male)

%

39.1

44.4

36.3

44.1

Rate of return from childcare leave

%

100.0

100.0

98.8

99.0

Reduced working hours system users

People

97

99

93

72

Nursing care holiday system users

People

212

200

144

147

Nursing care leave system users

People

0

1

0

0

Time off for caregiver system users

People

32

44

35

33

91 ITOCHU Techno-Solutions Corporation Integrated Report 2022

Unit

FY2018

FY2019

FY2020

FY2021

Volunteer leave*2 number of employees

People

18

74

3

10

Disaster support volunteer special leave*3 number of employees*4

People

41

23

0

0

Users of disaster support volunteer activity cost subsidies*4

People

104

77

0

0

Morning work*5

Annual total

People

2,907

2,941

3,080

3,135

Monthly average

People

1,323

1,325

1,519

1,709

Staggered work*6

Annual total

People

1,017

1,515

1,916

1,638

Monthly average

People

376

497

846

780

Hourly paid leave*7

Annual total

People

1,371

1,453

1,357

845

Monthly average

People

372

425

327

228

*1

Figures for the number of retirees, turnover, and female managers refer to employees originally hired by CTC.

*2

Figures refer to leave that can be taken for activities approved by the Company, such as community contribution and welfare activities in Japan.

*3

Figures are for special leave that can be taken to undertake activities in disaster-stricken areas in Japan.

*4

Due to the COVID-19 pandemic, the disaster support volunteer special leave and disaster support volunteer activity cost subsidies programs have not been used

since fiscal 2020.

*5

The Company places limits on overtime work at night and on holidays and encourages work in the early morning hours (5:00-9:00 a.m.).

*6

This system allows employees to work full-time while selecting their daily starting times from a period between 7:00 a.m. and 10:00 a.m. Since fiscal 2020, certain

conditions for using the system were relaxed as part of measures to prevent the spread of COVID-19.

*7

This system allows employees to take three days (24 hours) of annual paid leave in hourly units. Since fiscal 2020, certain conditions for using the system were

relaxed as part of measures to prevent the spread of COVID-19.

Human Resource Development (Non-Consolidated)

Unit

FY2018

FY2019

FY2020

FY2021

Number of training participants

People

101,673

129,026

132,388

94,016

Average hours of training per person

Hours

48

53

54

50

Security / Compliance

Unit

FY2018

FY2019

FY2020

FY2021

Number of serious security incidents*

Cases

0

0

0

0

Number of serious compliance violations

Cases

0

0

0

0

Number of serious environmental law violations

Cases

0

0

0

0

  • In September 2021, a leak of personal information collected through online surveys occurred, but this incident is not included in the number of serious security incidents because the number of people whose information was leaked is small and the impact on management was minimal.

Environmental Data from CTC Group Offices and Data Centers

Unit

FY2018

FY2019

FY2020

FY2021

Offices

Energy used

kL

3,732

3,547

3,251

2,575

Greenhouse gas

t-CO2

6,889

6,352

5,662

4,398

Specific energy consumption*1

0.43

0.41

0.36

0.27

Data Centers

Energy used

kL

27,792

26,094

24,267

24,415

Greenhouse gas

t-CO2

51,185

46,327

41,972

41,195

Specific energy consumption*2

1.691

1.669

1.636

1.614

Major Overseas Offices

Greenhouse gas*3

t-CO2

566.5

782.8

879.9

740.3

*1

Energy consumption / Number of personnel (past amount corrected due to coefficient change in fiscal 2019)

*2

Energy used at entire data centers (kL) / Energy used at IT equipment (kL)

*3

Calculated based on the emission factors by country officially announced by IGES (Institute of Global Environmental Strategies)

Quality

Unit

FY2018

FY2019

FY2020

FY2021

Customer evaluation of system quality*

%

-

89

91

92

  • Percentage of respondents who answered "Similar to competitors" or higher in the system quality evaluation section of the customer satisfaction survey. Although we conducted customer satisfaction surveys up to and including fiscal 2018, we only show the fiscal 2019 and fiscal 2020 figure here because we changed the evaluation criteria in fiscal 2019.

ITOCHU Techno-Solutions Corporation Integrated Report 2022 92

SECTION 5 Corporate and Other Information

Management Team As of July 1, 2022

Directors

Ichiro Tsuge

President & CEO

Mamoru Seki

Director & Managing Executive Officer

CFO; CCO; COO, Corporate Administration Group

Executive Officers

Hisashi Eda

Senior Managing Executive Officer

Assistant to the President (Special appointment for Advanced IT Strategy / Chubu Region)

CTO

COO, Business Transformation

Seiji Nagamatsu

Executive Officer

General Manager, Corporate IT Systems Division,

Corporate IT Systems Group

Tatsuya Matsumaru

Naoko Iwasaki

Director*1

Aya Motomura

Director*1

Yasuhiro Ikeda

Director*1

Yumiko Nagai

Director*1

Hiroshi Kajiwara

Director

Audit & Supervisory Board Members

Hiroshi Takada

Audit & Supervisory Board Member

Yasuyuki Harada

Audit & Supervisory Board Member*2

Toshiaki Tada

Audit & Supervisory Board Member*2

Katsuhiko Hara

Audit & Supervisory Board Member*2

*1 Outside director as defined in Article 2, Item 15 of the Companies Act

*2 Outside Audit & Supervisory Board member as defined in Article 2, Item 16 of the Companies Act

Outside directors Naoko Iwasaki, Aya Motomura, Yasuhiro Ikeda, and Yumiko Nagai and outside Audit & Supervisory Board members Toshiaki Tada and Katsuhiko Hara are independent from CTC, our parent company, and major suppliers. As independent officers, they have no inherent conflicts of interest with regular shareholders.

CFO (Chief Financial Officer)

CCO (Chief Compliance Officer)

CTO (Chief Technology Officer)

CMSO (Chief Managed Service Offier)

CPMO (Chief Product Marketing Officer)

CIO (Chief Information Officer)

CAO (Chief Administrative Officer)

Yasuhiko Terada

Senior Managing Executive Officer

COO, Telecommunication Group

Eiji Haraguchi

Senior Managing Executive Officer

COO, IT Services Group

CMSO

Takanori Minatohara

Senior Managing Executive Officer

COO, Enterprise Group

CPMO

Toshiyuki Awai

Managing Executive Officer

COO, Financial Services Group

Noboru Omoto

Managing Executive Officer

COO, Corporate IT Systems Group

CIO

Junji Hirooka

Managing Executive Officer

COO, Distribution Group

COO, Global Business Group

Hirohito Ohashi

Managing Executive Officer

COO, Regional & Social Infrastructure Group

Nagaki Fujioka

Managing Executive Officer

COO, Business Innovation & Digital

Transformation Group

Hiroshi Torigoe

Managing Executive Officer

President & CEO, CTCSP CORPORATION (Direct report to COO, Enterprise Group)

Shinichi Hirayama

Managing Executive Officer

COO, Human Resources Management & General

Affairs Group

CAO

General Manager, Corporate Planning Division

Executive Officer

President & CEO, CTC TECHNOLOGY

CORPORATION

Tadaaki Otsuka

Executive Officer

General Manager, Audit Division

Yoshinori Yoshida

Executive Officer

Deputy COO, Financial Services Group

Hisashi Sawanobori

Executive Officer

General Manager, Enterprise Division No. 1

Katsuya Kami

Executive Officer

General Manager,

Telecommunication Division No. 3

Kinya Matsuda

Executive Officer

President & CEO, CTC FACILITIES CORPORATION (Direct report to COO, IT Services Group)

Toshihiro Nakaya

Executive Officer

General Manager,

Telecommunication Division No. 1

Kiyoshi Imagawa

Executive Officer

Assistant to COO, Global Business Group Chairman & Managing Director,

CTC GLOBAL PTE. LTD.

Kazuhiko Nagao

Executive Officer

General Manager, Nishi-Nihon Region

General Manager, Nishi-Nihon Regional Division

Noboru Ueda

Executive Officer

General Manager, Chubu Region

General Manager, Automobile Industry Sales

Division

Keiichi Ozawa

Executive Officer

General Manager, Financial Services Sales Division

Tamotsu Oda

Executive Officer

General Manager, Mobile & Services Division

93 ITOCHU Techno-Solutions Corporation Integrated Report 2022

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Itochu Techno-Solutions Corporation published this content on 16 September 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 16 September 2022 09:29:00 UTC.