Except for the historical information contained herein, the matters discussed in this Form 10-K include certain forward-looking statements that involve risks and uncertainties, which are intended to be covered by safe harbors. Those statements include, but are not limited to, all statements regarding our and management's intent, belief and expectations, such as statements concerning our future and our operating and growth strategy. We generally use words such as "believe," "may," "could," "will," "intend," "expect," "anticipate," "plan," and similar expressions to identify forward-looking statements. You should not place undue reliance on these forward-looking statements. Our actual results could differ materially from those anticipated in the forward-looking statements for many reasons including our ability to implement our business plan, our ability to raise additional funds and manage consumer acceptance of our products, our ability to broaden our customer base, our ability to maintain a satisfactory relationship with our suppliers and other risks described in our reports filed with the Securities and Exchange Commission, including Item 1A of this Report on Form 10-K. Although we believe the expectations reflected in the forward-looking statements are reasonable, they relate only to events as of the date on which the statements are made, and our future results, levels of activity, performance or achievements may not meet these expectations. Investors are cautioned that all forward-looking statements involve risks and uncertainties including, without limitation, the factors set forth under the Risk Factors section of this report. In light of the significant uncertainties inherent in the forward-looking statements included herein, the inclusion of such information should not be regarded as a representation by us or any other person that our objectives and plans will be achieved. All forward-looking statements made in this Form 10-K are based on information presently available to our management. We do not intend to update any of the forward-looking statements after the date of this document to conform these statements to actual results or to changes in our expectations, except as required by law.





Results of Operations


The following table presents certain amounts included in our consolidated statements of income, the relative percentage that those amounts represent to revenue, and the change in those amounts from fiscal year 2022 compared to 2021. This information should be read together with the consolidated financial statements and accompanying notes. The financial results presented below for 2022 have been affected by the acquisition of Newswire in November 2022:





Comparison of results of operations for the years ended December 31, 2022 and
2021 (in 000's):

                                                               Percentage of Revenue(1)
                                   2022         2021           2022                 2021
Revenue:
Communications revenue           $ 16,115     $ 14,058               69 %                 64 %
Compliance revenue                  7,399        7,825               31 %                 36 %
Total revenue                      23,514       21,883              100 %                100 %
Cost of revenue:
Communications cost of revenue      3,735        3,401               23 %                 24 %
Compliance cost of revenue          1,949        2,347               26 %                 30 %
Total cost of revenue               5,684        5,748               24 %                 26 %
Gross Margin:
Communications gross margin        12,380       10,657               77 %                 76 %
Compliance gross margin             5,450        5,478               74 %                 70 %
Total gross margin                 17,830       16,135               76 %                 74 %
Operating Expenses:
General and administrative          6,963        5,821               30 %                 27 %
Sales and marketing                 5,922        4,893               25 %                 22 %
Product development                 1,306        1,075                6 %                  5 %
Depreciation and amortization         970          603                4 %                  3 %
Total expenses                     15,161       12,392               64 %                 57 %
Operating income                    2,669        3,743               11 %                 17 %
Interest income (expense), net        (11 )          3                0 %                  0 %
Other income                            -          366                0 %                  2 %
Income before income taxes          2,658        4,112               11 %                 19 %
Income tax provision                  724          821                3 %                  4 %
Net income                       $  1,934     $  3,291                8 %                 15 %




    (1) Percentage of revenue is calculated as the relevant revenue, expense,
        income amount divided by total revenue, except for communications and
        compliance cost of revenue and communications and compliance gross margin,
        which are divided by the related component of revenue.





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Revenues


Total revenue increased by $1,631,000, or 7%, to $23,514,000 during the year ended December 31, 2022, as compared to $21,883,000 in 2021. The increase is partially related to revenue attributed to the acquisition of Newswire on November 1, 2022 and an increase in ACCESSWIRE revenue partially offset by a decrease in Compliance revenue.

Communications revenue increased $2,057,000, or 15%, to $16,115,000 for the year ended December 31, 2022, as compared to $14,058,000 during 2021. The increase is partially related to additional revenue from our acquisition of Newswire as noted above, which is all included in Communications revenue. Revenue from our ACCESSWIRE newswire brand increased 11% from the prior year, due to an increase in average price per release. We also generated increased revenue from licenses of our investor relations websites and data feeds. These increases were partially offset by a decrease in events and webcasting revenue due to less demand for our virtual products as conference and meetings began to move back to in-person events during the year. Communications revenue represented 69% of total revenue during the year compared to 64% in the prior year.

Compliance revenue decreased $426,000, or 5%, to $7,399,000 for the year ended December 31, 2022, as compared to $7,825,000 during 2021. The decrease in revenue is primarily related to decreases in revenue from our transfer agent business, disclosure reporting and legacy ARS services. The decrease in transfer agent revenue is primarily due to a decrease in market activity and corporation actions and directives for the year. The decrease in disclosure reporting and legacy ARS services is primarily due to customer attrition. These decreases were partially offset by an increase in revenue from our print and proxy fulfilment services, due to larger transactions and an increase in projects during the year.





Revenue Backlog



As of December 31, 2022, our deferred revenue balance was $5,405,000, which we expect to recognize over the next twelve months, compared to $3,086,000 at December 31, 2021, an increase of 75%. The increase is primarily due to the addition of deferred revenue associated with the acquisition of Newswire as well as an increase in subscriptions over the prior year. Deferred revenue primarily consists of advance billings for subscriptions of our cloud-based products and pre-paid packages of our news distribution product, as well as advance billings for annual service contracts.





Cost of Revenues


Communications cost of revenues consists primarily of direct labor costs, newswire distribution costs, teleconferencing costs and third-party licensing costs. Compliance cost of revenue consists primarily of direct labor costs, warehousing, logistics, print production materials, postage, and amortization of capitalized software costs related to our disclosure software. Cost of revenues decreased by $64,000, or 1%, during the year ended December 31, 2022, as compared to the same period of 2021. Overall gross margin increased $1,695,000, or 11%, during the year ended December 31, 2022, compared to 2021. As a result, overall gross margin percentage increased to 76% during the year ended December 31, 2022, as compared to 74% during the prior year.

Cost of revenues associated with Communications revenues increased $334,000, or 10%, as compared to the prior year primarily due to an increase in costs associated with operating the Newswire business. Gross margin percentage associated with our Communications revenues was 77% for the year ended December 31, 2022, compared to 76% for 2021. The increase in gross margin percentage is primarily attributable to an increase in revenue from our high margin ACCESSWIRE business as a percentage of overall Communications revenue.

Cost of revenues associated with our Compliance revenues decreased $398,000, or 17%, as compared to the prior year. The decrease in Compliance cost of revenues is due to lower amortization expense associated with our disclosure software partially offset by an increase in print and postage costs associated with the increase in revenues from print and proxy fulfillment services. This resulted in an increase in gross margin percentage from our Compliance business, which was 74% for the year ended December 31, 2022, compared to 70% for 2021.






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General and Administrative Expenses

General and administrative expenses consist primarily of salaries, stock-based compensation, insurance, fees for professional services, general corporate expenses (including bad debt expense) and facility and equipment expenses. General and administrative expenses were $6,963,000 for the year ended December 31, 2022, an increase of $1,142,000 or 20%, as compared to the prior year. This increase is primarily driven by incremental expenses associated with operating the Newswire business , stock compensation expense, employee-related costs, recruiting fees and insurance expense associated with investments for future growth as well as an increase in bad debt expense.

As a percentage of revenue, General and administrative expenses were 30% for the year ended December 31, 2022, as compared to 27% for 2021.

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of salaries, stock-based compensation, sales commissions, advertising expenses and other marketing expenses. Sales and marketing expenses were $5,922,000 for the year ended December 31, 2022, an increase of $1,029,000, or 21%, as compared to the prior year. This increase is primarily due to incremental costs associated with operating the Newswire business as well as our continued investment in advertising, digital marketing spend, and system enhancements, partially offset by sales commissions.

As a percentage of revenue, sales and marketing expenses were 25% for the year ended December 31, 2022 compared to 22% for 2021.





Product Development Expenses


Product development expenses consist primarily of salaries, stock-based compensation, bonuses and licenses to develop new products and technology to complement and/or enhance tour platform. Product development expenses increased $231,000, or 21%, to $1,306,000 during the year ended December 31, 2022, as compared to 2021. This increase is directly attributed to incremental costs associated with operating the Newswire business offset by a decrease in fewer consultants used on development projects in 2022. During the year ended December 31, 2021, we capitalized $215,000 of costs related to the development of our newsroom product, which launched in the third quarter of 2021. No costs were capitalized during the year ended December 31, 2022.

As a percentage of revenue, product development expenses increased to 6% for the year ended December 31, 2022, as compared to 5% for 2021.

Depreciation and Amortization Expenses

During the year ended December 31, 2022, depreciation and amortization expenses increased by $367,000 or 61%, to $970,000, as compared to $603,000 during 2021. The increase is due to additional amortization of intangible assets related to the Newswire acquisition.

Interest Income (Expense), net

Interest income (expense), net, represents accrued interest of $220,000 attributed to the note assumed with the acquisition of Newswire, partially offset by interest income on deposit and money market accounts.





Other Income


For the year ended December 31, 2021, other income primarily represents a benefit of $366,000 related to the employee retention credit enacted under the Coronavirus Aid, Relief and Economic Security Act ("CARES Act").





Income Taxes


We recorded income tax expense of $724,000 during the year ended December 31, 2022, compared to $821,000 during the year ended December 31, 2021. The decrease in income tax expense is attributable to lower pre-tax income for the year ended December 31, 2022. The difference in our effective tax rate of 27% and the statutory rate of 21% is primarily attributable to state income taxes, foreign taxes and the impact of stock-based compensation.






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For the year ended December 31, 2021, the difference between our effective tax rate of 20% and the federal statutory rate of 21% was related to the effect of an equity-based compensation benefit, return to provision adjustment arising from a Sec. 986 loss from previously taxed earnings and profits resulting from the liquidation of Issuer Direct Ltd., Foreign Derived Intangible Income deductions, and foreign tax differentials, partially offset by state income taxes.

Liquidity and Capital Resources

As of December 31, 2022, we had $4,832,000 in cash and cash equivalents and $2,978,000 in net accounts receivable. Current liabilities as of December 31, 2022, totaled $31,191,000 including our note payable, accounts payable, deferred revenue, accrued payroll liabilities, income taxes payable, current portion of lease liabilities and other accrued expenses.

As of December 31, 2022, our current liabilities exceeded our current assets by $21,771,000. While our current liabilities exceed current assets, we believe we will be able to refinance the note payable attributed to the Newswire acquisition before maturity due to our historical ability to generate cash as well as benefit from the addition of Newswire operations. We are actively involved in refinancing discussions at the time of this filing.

Effective October 3, 2021, we renewed our unsecured Line of Credit, which changed the interest rate from LIBOR plus 1.75% to SOFR (Secured Overnight Financing Rate) plus 1.75%. The amount of funds available for borrowing remained $3,000,000 and the term remained two years. As of December 31, 2022, the interest rate was 5.81% and we did not owe any amounts on the Line of Credit.

Disclosure about Off-Balance Sheet Arrangements

We do not have any transactions, agreements or other contractual arrangements that constitute off-balance sheet arrangements.





Non-GAAP Measures


Management believes that certain non-GAAP measures, such as non-GAAP free cash flow, non-GAAP adjusted free cash flow, non-GAAP adjusted EBITDA ("adjusted EBITDA"), and non-GAAP adjusted net income ("adjusted net income") provide useful information about our operating results and enhance the overall ability to assess our financial performance. We use these measures, together with other measures of performance prepared in accordance with accounting principles generally accepted in the United States ("GAAP"), to compare the relative performance of operations in planning, budgeting, and reviewing the performance of our business. Adjusted EBITDA and adjusted net income allow investors to make a more meaningful comparison between our core business operating results over different periods of time. We believe that adjusted EBITDA and adjusted net income, when viewed with our results under US GAAP and the accompanying reconciliations, provide useful information about our business without regard to potential distortions. By eliminating potential differences in results of operations between periods caused by factors such as acquisition-related expenses and other items as described below, we believe adjusted EBITDA and adjusted net income can provide a useful additional basis for comparing the current performance of the underlying operations being evaluated.

Management uses free cash flow, which is defined as net cash flows provided by operating activities less payments for purchases of fixed assets and capitalized software, in reviewing the financial performance and cash generation by our various business groups and evaluating cash levels. We believe free cash flow is a useful measure for investors because it portrays our ability to grow organically and generate cash from our businesses for purposes such as paying interest on our indebtedness, repaying debt, funding business acquisitions, investing in product development, re-purchasing our common stock, and paying dividends, if it is determined we do so in the future. In addition, securities analysts, investors, and others frequently use free cash flow in their evaluation of companies. Adjusted free cash flow represents a further non-GAAP adjustment to free cash flow to exclude the effect of cash paid for acquisition and integration related activities and unusual or non-recurring transactions. Management believes that by excluding these infrequent or unusual items from free cash flow, it better portrays our ability to generate cash, as such items are not indicative of the Company's operating performance for the period.

The uses of these non-GAAP financial measures are not intended to be considered in isolation of, or as substitute for, the financial information prepared and presented in accordance with US GAAP. Free cash flow and adjusted free cash flow do not necessarily represent funds available for discretionary use and are not necessarily a measure of our ability to fund our cash needs. Our calculation of free cash flow and adjusted free cash flow may differ from similarly titled measures used by other companies, limiting their usefulness as a comparative measure.






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For the years ended December 31, 2022 and 2021, free cash flow and adjusted free
cash flow were as follows:



                                                           Year Ended December 31,
                                                           2022               2021

Net cash provided by operating activities (US GAAP) $ 4,019 $ 4,731 Payments for purchase of fixed assets and capitalized software

                                            (66 )             (277 )
Free cash flow (Non-GAAP)                                     3,953              4,454
Cash paid for acquisition and integration related
items(1)                                                      1,060                248
Cash paid for other unusual items(2)                            109                 30
Adjusted free cash flow (Non-GAAP)                     $      5,122       $      4,732




    (1) For the year ended December 31, 2022, this adjustment relates to payments
        for representation and warranty insurance of $500,000, payments of
        $325,000 related to Newswire opening balance sheet costs that were not
        recouped until Q1 2023 and payments for one-time corporate projects,
        including acquisition and integration expenses, of $235,000. For the year
        ended December 31, 2021, this adjustment gives effect to one-time
        corporate projects, including acquisition and integration related expenses
        incurred during the period.
    (2) For the year ended December 31, 2022, this adjustment relates to $49,000
        of termination benefits and $60,000 paid for executive recruiting expenses
        during the period.  For the three months and full year ended December 31,
        2021, this amount represents executive recruiting expenses paid during the
        period.



The decrease in free cash flow for fiscal year 2022 compared to the prior fiscal year was primarily due to an increase in cash paid attributed to acquisition and integration items, partially offset by less payments made related to capitalized software in 2022 compared to 2021. Free cash flow and adjusted free cash flow are non-GAAP financial measures.

Adjusted EBITDA and adjusted net income are non-GAAP financial measures and should not be considered as a substitute for analysis of our results as reported under US GAAP. These measures are defined differently by different companies, and accordingly, such measures may not be comparable to similarly titled measures of other companies, and have important limitations as an analytical tool.

A reconciliation of net income to adjusted EBITDA for the years ended December 31, 2022 and 2021 is presented in the following table (in 000's):





                                              Year Ended December 31,
                                              2022               2021
                                             Amount             Amount

Net income:                               $      1,934       $      3,291
Adjustments:
Acquisition and/or integration costs(1)            263                248
Other non-recurring expenses(2)                    139               (366 )
Stock-based compensation expense(3)                763                333
Depreciation and amortization                    1,033              1,143
Interest expense (income), net                      11                 (3 )
Income tax expense, net                            724                821
Adjusted EBITDA:                          $      4,867       $      5,467




    (1) This adjustment gives effect to one-time corporate projects, including
        acquisition and integration related expenses, incurred during the periods.
    (2) For the year ended December 31, 2022, this adjustment gives effect to a
        one-time executive recruiting fee of $90,000 and termination benefits of
        $49,000. For the year ended December 31, 2021, this adjustment gives
        effect to a benefit of $366,000 associated with employee retention credits
        related to the CARES Act.
    (3) The adjustments represent stock-based compensation expense related to
        awards of stock options, restricted stock units, or common stock in
        exchange for services. Although we expect to continue to award stock in
        exchange for services, the amount of stock-based compensation is excluded
        as it is subject to change as a result of one-time or non-recurring
        projects.





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A reconciliation of net income to adjusted net income for the years ended December 31, 2022 and 2021 is presented in the following table (in 000's):





                                                     Year Ended December 31,
                                              2022                            2021
                                                  Per diluted                     Per diluted
                                    Amount           share          Amount           share

Net income:                        $   1,934     $        0.52     $   3,291     $        0.86

Adjustments:
Amortization of intangible
assets(1)                                816              0.22           459              0.12
Stock-based compensation
expense(2)                               763              0.20           333              0.09
Other unusual items(3)                   402              0.11          (118 )           (0.03 )
Tax impact of adjustments(4)            (416 )           (0.11 )        (142 )           (0.04 )
Impact of discrete items
impacting income tax expense(5)           49              0.01          (152 )           (0.04 )
Non-GAAP net income:               $   3,548     $        0.95     $   3,671     $        0.96
Weighted average number of
common shares outstanding -
diluted                                3,740                           3,820




    (1) The adjustments represent the amortization of intangible assets related to
        acquired assets and companies.
    (2) The adjustments represent stock-based compensation expense related to
        awards of stock options, restricted stock units, or common stock in
        exchange for services. Although we expect to continue to award stock in
        exchange for services, the amount of stock-based compensation is excluded
        as it is subject to change as a result of one-time or non-recurring
        projects.
    (3) For the year ended December 31, 2022, this adjustment gives effect to
        one-time corporate projects, including acquisition and integration related
        expenses, incurred during the period of $263,000, one-time executive
        recruiting fee of $90,000 and termination benefits paid of $49,000. For
        the year ended December 31, 2021, this adjustment gives effect to a
        benefit of $366,000, associated with employee retention credits related to
        the CARES Act, partially offset by one-time corporate projects, including
        merger and acquisition expenses, incurred during the period.
    (4) This adjustment gives effect to the tax impact of all non-GAAP adjustments
        at the current Federal tax rate of 21%.
    (5) This adjustment eliminates discrete items impacting income tax expense.
        For the year ended December 31, 2022, the discrete items relate to a
        return to provision adjustment as well as additional tax expense resulting
        from stock-based compensation recorded in income tax for the period. For
        the year ended December 31, 2021, the discrete items relate to a return to
        provision adjustment arising from a SEC. 986 loss from previously taxed
        earnings and profits resulting from the liquidation of a foreign
        subsidiary and an excess stock-based compensation benefit recognized in
        income tax during the period.




Outlook



The following statements and certain statements made elsewhere in this document are based upon current expectations. These statements are forward looking and are subject to factors that could cause actual results to differ materially from those suggested here, including, without limitation, demand for and acceptance of our services, new developments, competition and general economic or market conditions, particularly in the domestic and international capital markets. Refer also to the Cautionary Statement Concerning Forward Looking Statements included in this report.

Market factors like COVID-19, the current military conflict in Ukraine, instability in global energy markets, global inflation and rapidly increasing interest rates have contributed to significant global economic uncertainty, disrupted global trade and supply chains, adversely impacted many industries, and contributed to significant declines and volatility in financial markets. Overall, despite many uncertainties in the market regarding the economic outlook and the future of the COVID-19 pandemic, the demand for our platforms and services continues to be stable in a majority of the markets we serve. The success of our Communications offering has been led by our ACCESSWIRE branded newswire, for which we believe we will continue to see stable to increased demand throughout 2023 and beyond. Although we experienced a decline in demand for our webcasting and events business since 2020, we believe we are well-positioned in this market with our ability to hold both in-person and virtual events using both our conference software and webcasting products. We believe this allows us to not only deliver attractive solutions to the market but may also lead us into new opportunities during this changing and challenging environment. The COVID-19 pandemic and global economic downturn has caused shifts in demands for these products, and we are uncertain at this time if these shifts will continue and cannot make any assurances at this time that our products will be accepted by customers in the long-term.






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The transition to a platform subscription model has been and will continue to be key for our long-term sustainable growth. The successful integration of the Newswire business with our ACCESSWIRE business is also a key initiative for 2023. We will also continue to focus on the following key strategic initiatives during 2023:





  ? Expanding our Communications products and adapting to this changing industry,




  ? Evaluating and completing acquisitions in areas of strategic focus,




    ?   Expanding our Communications sales and marketing teams and digital
        marketing strategy,




  ? Expanding customer base,




  ? Expanding our newswire distribution,




  ? Investing in technology advancements and upgrades,




  ? Generating profitable sustainable growth




  ? Generating cash flows from operations.



We believe there is demand for our products around the world, led by our ACCESSWIRE newswire brand, as companies seek to find better platforms and tools to disseminate and communicate their messages in a more efficient and collaborative way.

We have invested and will continue to invest in our product sets, platforms and intellectual property development via internal development and acquisitions. Acquisitions remain a core part of our strategy and we believe acquisitions are key to enhancing our overall offerings in the market and are necessary to keep our competitive advantages and facilitate the next round of growth that management believes it can achieve. If we are successful in this effort, we believe we can further increase our market share as we move forward.

Critical Accounting Policies and Estimates

The consolidated financial statements include the accounts of the Company and our wholly owned subsidiaries. Significant intercompany accounts and transactions are eliminated in consolidation.





Revenue Recognition


Substantially all the Company's revenue comes from contracts with customers for subscriptions to its cloud-based products or contracts for Communications and Compliance products and services. Customers consist of public corporate issuers and professional firms, such as investor and public relations firms. In the case of news distribution and webcasting offerings, customers also include private companies. The Company accounts for a contract with a customer when there is an enforceable contract between the Company and the customer, the rights of the parties are identified, the contract has economic substance, and collectability of the contract consideration is probable. The Company's revenues are measured based on consideration specified in the contract with each customer.

The Company's contracts include either a subscription to its entire platform, certain modules within the platform or to its Media Advantage Plan (MAP), or an agreement to perform services, or any combination thereof, and often contain multiple subscriptions and services. For these bundled contracts, the Company accounts for individual subscriptions and services as separate performance obligations if they are distinct, which is when a product or service is separately identifiable from other items in the bundled package, and a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company separates revenue from its contracts into two revenue streams: i) Communications and ii) Compliance. Performance obligations of Communications contracts include providing subscriptions to certain modules or the entire Platform id. Communications module, distributing press releases on a per release basis or conducting webcasts, virtual annual meetings, or other events on a per event basis. MAP subscription contracts contain two performance obligations of which the first is a series of distinct services that include, but are not limited to, developing specific media plans and creating content to be distributed and the second performance obligation being access to the MAP platform along with distribution of press releases, ongoing support and assessment of performance as a stand-ready obligation. Performance obligations of Compliance contracts include providing subscriptions to its cloud-based Platform id. Compliance module, Whistleblower module or other stand-ready obligations to deliver services and annual report printing and distribution. Additionally, services are provided on a per project basis. Set up fees for disclosure services are considered a separate performance obligation and are satisfied upfront. Set up fees for the transfer agent module and investor relations content management module are immaterial. The Company's subscription and service contracts are generally for one year, with automatic renewal clauses included in the contract until the contract is cancelled. The contracts do not contain any rights of returns, guarantees, or warranties. Since contracts are generally for one year, all the revenue is expected to be recognized within one year from the contract start date. As such, the Company has elected the optional exemption that allows the Company not to disclose the transaction price allocated to performance obligations that are unsatisfied or partially satisfied at the end of each reporting period.






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The Company recognizes revenue for subscriptions evenly over the contract period, upon distribution for per release contracts and upon event completion for webcasting and virtual annual meeting events. For service contracts that include stand ready obligations, revenue is recognized evenly over the contract period. For all other services delivered on a per project or event basis, the revenue is recognized at the completion of the event. The Company believes recognizing revenue for subscriptions and stand ready obligations using a time-based measure of progress, best reflects the Company's performance in satisfying the obligations.

For bundled contracts, revenue is allocated to each performance obligation based on its relative standalone selling price. Standalone selling prices are based on observable prices at which the Company separately sells the subscription or service. If a standalone selling price is not directly observable, the Company uses the residual method to allocate any remaining price to that subscription or service. The Company reviews standalone selling prices, at least annually, and updates these estimates if necessary.

Accounts Receivable and Allowance for Doubtful Accounts

The Company monitors outstanding receivables based on factors surrounding the credit risk of specific customers, historical trends, and other information. Credit is granted on an unsecured basis. The allowance for doubtful accounts is estimated based on an assessment of the Company's ability to collect on customer accounts receivable. There is judgment involved with estimating the allowance for doubtful accounts and if the financial condition of the Company's customers were to deteriorate, resulting in their inability to make the required payments, the Company may be required to record additional allowances or charges against revenues. Given the economic consequences of the COVID-19 pandemic and recent economic downturn, additional attention has been paid to the financial viability of its customers. The Company generally writes-off accounts receivable against the allowance when it determines a balance is uncollectible and no longer actively pursues its collection.





Income Taxes


Deferred income tax assets and liabilities are computed for differences between the financial statement and tax bases of assets and liabilities that will result in future taxable or deductible amounts based on enacted tax laws and rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established, when necessary, to reduce deferred income tax assets to the amounts expected to be realized. For any uncertain tax positions, the Company recognizes the impact of a tax position, only if it is more likely than not of being sustained upon examination, based on the technical merits of the position. The Company's policy regarding the classification of interest and penalties is to classify them as income tax expense in the financial statements, if applicable.

Capitalized Software

Costs incurred to develop the Company's cloud-based platform products are capitalized when the preliminary project phase is complete, management commits to fund the project and it is probable the project will be completed and used for its intended purposes. Once the software is substantially complete and ready for its intended use, the software is amortized over its estimated useful life, which is typically four years. Costs related to design or maintenance of the software are expensed as incurred.

Impairment of Long-lived Assets

In accordance with the authoritative guidance for accounting for long-lived assets, assets such as property and equipment, trademarks, and intangible assets subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of asset groups to be held and used is measured by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be generated by the asset group. If the carrying amount of an asset group exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of an asset group exceeds fair value of the asset group.

Business Combinations, Goodwill, and Intangible Assets

The authoritative guidance for business combinations specifies the criteria for recognizing and reporting intangible assets apart from goodwill. The Company records the assets acquired and liabilities assumed in business combinations at their respective fair values at the date of acquisition, with any excess purchase price recorded as goodwill. Goodwill is an asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. Intangible assets consist of client relationships, customer lists, distribution partner relationships, software, technology, non-compete agreements and trademarks that are initially measured at fair value. At the time of the business combination, trademarks may be considered an indefinite-lived asset and, as such, are not amortized as there may be no foreseeable limit to cash flows generated from them. For the Newswire acquisition the Company determined the trademark was considered a definite lived asset which will be amortized over a period of 15 years. The goodwill and intangible assets are assessed annually for impairment, or whenever conditions indicate the asset may be impaired, and any such impairment will be recognized in the period identified. The client relationships (5-10 years), customer lists (3 years), distribution partner relationships (10 years), non-compete agreements (5 years) and software and technology (3-7 years) are amortized over their estimated useful lives.




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Lease Accounting


The Company determines if an arrangement is a lease at inception. Operating lease agreements are primarily for office space and are included within lease right-of-use ("ROU") assets and lease liabilities on the consolidated balance sheet.

ROU assets represent the right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. Variable lease payments consist of non-lease services related to the lease and payments under operating leases classified as short-term. Variable lease payments are excluded from the ROU assets and lease liabilities and are recognized in the period in which the obligation for those payments is incurred. As most of the leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. ROU assets include any lease payments due and exclude lease incentives. Rental expense for lease payments related to operating leases is recognized on a straight-line basis over the lease term.

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