A cybersecurity incident that knocked
"It's really turned into the Wild West out there and companies are struggling,"
"We're going to be seeing more of these more frequently and the damage will be longer as organizations continue to struggle with the adoption of cloud technology and the explosion of artificial intelligence. Just about anybody can be a junior hacker and start creating malware."
Indigo's website has been down since Wednesday afternoon. While the book retailer can process in-store orders paid for in cash, it cannot process electronic payments, accept gift cards or handle returns.
Indigo said it's working with third-party experts to investigate and resolve the situation and hopes to have its systems back online as soon as possible.
In response to customer questions about the service outage on
Indigo also said customers who recently purchased items online may experience delays with part or all of their order.
Canadian retailers have increasingly experienced cyberattacks in recent months.
Sobeys parent company
The cybersecurity event in early November left customers unable to fill prescriptions for four days, while other in-store functions like self-checkout machines, gift card use and the redemption of loyalty points were offline for about a week.
Empire said in December the incident is expected to cost
On Thursday evening, Indigo reported earnings for its latest quarter were
Earnings per diluted share for the third quarter ended
Revenues were
This report by The Canadian Press was first published
Companies in this story: (TSX:IDG)
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