The following discussion is qualified in its entirety by the more detailed information in our 2021 Annual Report on Form 10-K and the financial statements contained therein, including the notes thereto, and our other periodic reports filed with the Securities and Exchange Commission since December 31, 2021 (collectively referred to as the "Disclosure Documents"). Certain forward-looking statements contained in this Report and in the Disclosure Documents regarding our business and prospects are based upon numerous assumptions about future conditions which may ultimately prove to be inaccurate and actual events and results may materially differ from anticipated results described in such statements. Our ability to achieve these results is subject to certain risks and uncertainties, including those inherent risks and uncertainties generally in the Internet service provider and group message delivery industries, the impact of competition and pricing, changing market conditions, and other risks. Any forward-looking statements contained in this Report represent our judgment as of the date of this Report. We disclaim, however, any intent or obligation to update these forward-looking statements. As a result, the reader is cautioned not to place undue reliance on these forward-looking statements.

Overview

We are an integrated communications provider. Through our subsidiaries, we have historically provided high quality, reliable and scalable Internet access, web hosting, local telephone service, equipment colocation, customized live help desk outsourcing services, mass notification services using text messages and automated telephone calls, as well as advanced voice and data solutions. As explained below, the majority of our focus going forward is on our revenue and customers coming from three primary types of service: 1) Mass notification services using text messages and automated telephone calls, 2) Equipment colocation and related services, and 3) Customized live help desk outsourcing service.

References to us in this Report include our subsidiaries: FullNet, Inc. ("FullNet"), FullTel, Inc. ("FullTel"), FullWeb, Inc. ("FullWeb"), and CallMultiplier, Inc. ("CallMultiplier"). Our principal executive offices are located at 201 Robert S. Kerr Avenue, Suite 210, Oklahoma City, Oklahoma 73102, and our telephone number is (405) 236-8200. We also maintain Internet sites on the World Wide Web ("WWW") at www.fullnet.net, www.fulltel.com and www.callmultiplier.com. Information contained on our Web sites is not, and should not be deemed to be, a part of this Report.

COVID-19 Pandemic

The global outbreak of the coronavirus disease (COVID-19) continues to rapidly evolve, and it presents material uncertainty and risk with respect to our business, financial condition, and results of operations. The pandemic, and its attendant economic damage, has impacted market segments in different ways, with industries experiencing significant losses while others actually gained. We believe that the COVID-19 pandemic, with its shifts in human interactions and communications, resulted for us in a net addition of new customers and the sale of additional services to existing customers and increased interest in our automated group text and voice message delivery services. As the COVID-19 pandemic subsides, it is possible that the increases we have experienced may slow, resulting in adverse effects on our business, results of operations and financial condition. The ultimate extent of its impact on us will depend on future developments, which are highly uncertain and cannot be predicted, including the extent to which people return to preexisting patterns of behavior when the COVID-19 pandemic subsides.

Company History

We were founded in 1995 as CEN-COM of Oklahoma, Inc., an Oklahoma corporation, to bring dial-up Internet access and education to rural locations in Oklahoma that did not have dial-up Internet access. We changed our name to FullNet Communications, Inc. in December 1995. Through a wholly owned subsidiary, we started a competitive local exchange carrier ("CLEC") in 2003 and later exited the retail telephone service business in early 2018. In response to the rapidly evolving Internet based telecommunications services environment, we have continued to expand and improve our service offerings.

Today we are an integrated communications provider primarily focused on providing mass notification services using text messages and automated telephone calls, equipment colocation and related services, and customized live help desk outsourcing service.

Through CallMultiplier Inc., our wholly owned subsidiary, we offer a comprehensive cloud-based solution to consumers and businesses for automated mass texting and voice message delivery. We serve groups throughout the United States and Canada that come from a wide range of industries including religious groups, non-profit companies, schools and universities, businesses, sports groups, staffing companies, property management groups, government entities, and more. These customers use CallMultiplier to quickly send important and informational messages to groups ranging in size from five to more than 250,000 people. We exclusively focus on messages that recipients have asked for or otherwise desire to receive. Sending unsolicited marketing or any unlawful messages through CallMultiplier is a violation of our Terms of Service. --------------------------------------------------------------------------------


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We market our carrier neutral colocation solutions in our data center to competitive local exchange carriers, Internet service providers and businesses that need a physical presence in the Oklahoma City market. Our colocation facility is carrier neutral, allowing customers to choose among competitive offerings rather than being restricted to one carrier. Our data center is telco-grade and provides customers a high level of operative reliability and security. We offer flexible space arrangements for customers and 24-hour onsite support with both battery and generator backup.

Our customized live help desk outsourcing service is used by companies that want the benefit of having someone answer the telephone and respond to email 24 hours a day, without wanting to incur the costs to maintain the necessary staff to do so themselves. This service complements our existing staff and leverages the resources we have in place 24 hours a day.

Our common stock trades on the OTC "Pink Sheets" under the symbol FULO. While our common stock trades on the OTC "Pink Sheets", it is very thinly traded, and there can be no assurance that our shareholders will be able to sell their shares should they so desire. Any market for the common stock that may develop, in all likelihood, will be a limited one, and if such a market does develop, the market price may be volatile.





Results of Operations


The following table sets forth certain statement of operations data as a percentage of revenues for the three months ended March 31, 2022 and 2021:





                                                     Three Months Ended
                                           March 31, 2022          March 31, 2021
                                          Amount      Percent     Amount      Percent
REVENUE                                 $1,116,446    100.0     $1,025,984    100.0
COST OF REVENUE                         227,467       20.4      148,873       14.5
Gross Profit                            888,979       79.6      877,111       85.5

OPERATING EXPENSES
Sales and marketing                     162,287       14.5      109,391       10.7
General and administrative              457,460       41.0      392,973       38.3
Depreciation and amortization           2,554         0.2       2,470         0.2
Total operating expenses                622,301       55.7      504,834       49.2

Income from operations                  266,678       23.9      372,277       36.3
Other income                            385           0.0       326           0.0
Income tax expense                      (68,002)      (6.1)     (96,669)      (9.4)
 Net income                             199,061       17.8      275,934       26.9

Preferred stock dividends               (15,105)      1.3       (13,685)      (1.3)

Net income available to common
shareholders                            $183,956      16.5      $262,249      25.6



Three Months Ended March 31, 2022 (the "2022 1st Quarter") Compared to Three Months Ended March 31, 2021 (the "2021 1st Quarter")

Revenue

Total revenue increased $90,462 or 8.8% to $1,116,446 for the 2022 1st Quarter from $1,025,984 for the same period in 2021. This increase was primarily attributable to the net addition of new customers and the sale of additional services to existing customers.

In the 2022 1st Quarter, we had interest income of $385. In the 2021 1st Quarter, we had interest income of $326.





Cost of Revenue


Cost of revenue increased $78,594 or 52.8% to $227,467 for the 2022 1st Quarter from $148,873 for the same period in 2021. This increase was primarily related to servicing new customers added through growth of business and price increases from our vendors. Cost of revenue as a percentage of total revenue increased to 20.4% during the 2022 1st Quarter, compared to 14.5% during the same period in 2021, as a result of increased utilization of higher cost components of our service offerings combined with price

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increases from our vendors.



Gross Profit


Gross profit as a percentage of revenue decreased 5.9 % to 79.6% for the 2022 1st Quarter from 85.5% for the same period in 2021. This decrease was primarily related to increased utilization of higher cost components of our services offerings combined with price increases from our vendors.





Operating Expenses


Sales and marketing expenses increased $52,896 or 48.3% to $162,287 for the 2022 1st Quarter from $109,391 for the 1st Quarter of 2021. This increase was primarily a result of increases in advertising expense. Sales and marketing expense as a percentage of total revenues increased to 14.5% for the 1st Quarter of 2022 compared to 10.7% for the 1st Quarter of 2021.

General and administrative expenses increased $64,487 or 16.4% to $457,460 for the 2022 1st Quarter compared to $392,973 for the same period in 2021. This increase was primarily related to increases in employee costs, bank and credit card fees, miscellaneous expense, and business insurance of $53,171, $5,823, $4,096, and $1,030, respectively. Selling, general and administrative expenses as a percentage of total revenues increased to 41.0% during the 2022 1st Quarter from 38.3% during the same period in 2021.

Depreciation and amortization expense increased $84 or 3.4% to $2,554 for the 2022 1st Quarter compared to $2,470 for the same period in 2021. This increase was related to depreciation associated with assets purchased during the 2022 1st Quarter.





 Income Taxes



Our deferred tax asset related primarily to net operating loss carryforwards for income tax purposes which were fully utilized during the 1st Quarter of 2022. Income tax expense for the 1st Quarter of 2022 was $68,002.

Net Income

For the 2022 1st Quarter, we realized net income of $199,061 compared to net income of $275,934 for the same period in 2021. The decrease was due primarily to a 48.3% increase in sales and marketing expense, and a 16.4% increase in general and administrative expenses, with only an 8.8% increase in revenue.

Liquidity and Capital Resources

As of March 31, 2022, we had $2,964,139 in cash and $3,011,721 in current assets and $1,655,978 in current liabilities. Current liabilities consist primarily of $478,119 in accrued and other liabilities, of which $272,123 is owed to our officers and directors, and $1,002,392 is deferred revenue. Our officers and directors, who are also major shareholders, have agreed to not seek payment of any of the amounts owed to them if such payment would jeopardize our ability to continue as a going concern. The deferred revenue represents advance payments for services from our customers which will be satisfied by our delivery of services in the normal course of business and will not require settlement in cash.

At March 31, 2022 and December 31, 2021, we had positive working capital of $1,355,743 and $1,114,565, respectively.

As of March 31, 2022, $45,217 of the $50,055 we owed to our trade creditors was past due. We have no formal agreements regarding payment of these amounts.



Cash flow for the three-month periods ended March 31, 2022 and 2021 consist of
the following:



                                       For the Three-Month Period Ended March 31,

                                             2022                     2021
Net cash flows provided by
operating activities                  $361,213                $535,138
Net cash flows used in investing
activities                            (1,043)                 (5,847)
Net cash flows used in financing
activities                            (51,143)                (167,470)



Cash used for the purchase of property and equipment was $1,043 and $5,847 in the three months ended March 31, 2022 and 2021, respectively.

No intangible assets were purchased in the three months ended March 31, 2022 and 2021.

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On January 1, 2022, we paid the December 9, 2021, preferred stock dividends declared of $51,143.

The planned expansion of our business will require significant capital to fund capital expenditures and working capital needs. Our principal capital expenditure requirements will include:





•   mergers and acquisitions;
•   improvements of existing services, development of new services; and
•   further development of operations support systems and other automated

back-office systems.

Because our cost of developing new services, funding other strategic initiatives, and operating our business depend on a variety of factors (including, among other things, the number of customers and the service for which they subscribe, the nature and penetration of services that may be offered by us, regulatory changes, and actions taken by competitors in response to our strategic initiatives), it is almost certain that actual costs and revenues will materially vary from expected amounts and these variations are likely to increase our future capital requirements.

Our ability to fund the capital expenditures and other costs contemplated by our business plan in the near term will depend upon, among other things, our ability to generate consistent net income and positive cash flow from operations as well as our ability to seek and obtain additional financing. Capital will be needed in order to implement our business plan, expand our operations and obtain and retain a significant number of customers in our target markets. Each of these factors is, to a large extent, subject to economic, financial, competitive, political, regulatory, and other factors, many of which are beyond our control.

Critical Accounting Policies and Estimates

The preparation of our financial statements in conformity with accounting principles generally accepted in the United States of America requires us to make estimates and assumptions that affect certain reported amounts and disclosures. In applying these accounting principles, we must often make individual estimates and assumptions regarding expected outcomes or uncertainties. As might be expected, the actual results or outcomes are generally different than the estimated or assumed amounts. These differences are usually minor and are included in our consolidated financial statements as soon as they are known. Our estimates, judgments and assumptions are continually evaluated based on available information and experience. Because of the use of estimates inherent in the financial reporting process, actual results could differ from those estimates.

We periodically review the carrying value of our property and equipment whenever business conditions or events indicate that those assets may be impaired. If the estimated future undiscounted cash flows to be generated by the property and equipment are less than the carrying value of the assets, the assets are written down to fair market value and a charge is recorded to current operations. Significant and unanticipated changes in circumstances, including significant adverse changes in business climate, adverse actions by regulators, unanticipated competition, loss of key customers and/or changes in technology or markets, could require a provision for impairment in a future period.

We review loss contingencies and evaluate the events and circumstances related to these contingencies. We disclose material loss contingencies that are possible or probable, but cannot be estimated. For loss contingencies that are both estimable and probable the loss contingency is accrued and expense is recognized in the financial statements.

All of our revenues are recognized over the life of the contract as services are provided. Revenue that is received in advance of the services provided is deferred until the services are provided. Revenue related to set up charges is also deferred and amortized over the life of the contract. We classify certain taxes and fees billed to customers and remitted to governmental authorities on a net basis in revenue.

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