After significant snowstorms, which dropped 6' - 8' inches of wet, heavy snow, and recorded wind gusts of 55 MPH, moved through northern
The hardest hit areas are
The snow resulted in trees and tree branches falling onto lines, causing power outages for approximately 174,000 customers. ComEd prioritizes repairs that will bring back the greatest number of customers at once, and focuses on critical services, such as hospitals, senior centers, law enforcement and fire departments. Crews then move to restoration of individual outages.
'The talented employees who have made ComEd the most reliable utility in the nation are hard at work, in treacherous conditions, throughout the region to restore power to customers following this morning's severe weather,' said
Climate change has increased the frequency and intensity of severe weather. ComEd has been investing in power grid upgrades and tree trimming to minimize the impact of storms. Since smart grid upgrades began in 2011, ComEd has avoided more than 19 million power outages-saving more than
The following tips and information encourage customers to stay safe following severe weather: If you encounter a downed power line, immediately call ComEd at 1-800-EDISON-1 (1-800-334-7661).
Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
Check on elderly and other family members and neighbors to ensure their safety and make alternate arrangements in the event of an outage.
Customers can sign up for Outage Alerts at ComEd.com/Alerts or text OUT to 26633 to report their outage and receive restoration information about when their power may be restored.
ComEd also offers a mobile app for iPhone and Android smart phones that gives customers the ability to report power outages and manage their accounts. In addition, customers can report outages through ComEd's Facebook and Twitter pages.
ComEd is a unit of
Contact:
Tel: 312-394-3500
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