Enjoei S A : Comunicado ao Mercado

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Notice to the market: operational preview 4Q21

São Paulo, January 10, 2022 - Enjoei S.A. (B3: ENJU3) ("Enjoei" or "Company") informs its shareholders and the market in general the following preliminary and unaudited operational results regarding 4Q21.

GMV		+55%
			+26%
					251				826
			199		495
162
									+67%
					2020	2021
	4Q20	3Q21	4Q21
	4T20	3T21	4T21

We ended 2021 with GMV of R$826 million, a 67% y/y growth, with highlight to the performance achieved in 4Q21, which grew 26% in relation to the previous quarter.

The growth in 4Q21 was mainly driven by the resumption of investments in branding, with the new TV and OOH campaign, in addition to a good performance during Black Friday. Along with our campaign, we also launched the "first sale free" promotion which exempted commissions from new sellers, in line with our efforts to accelerate the start of their journey.

In December 2021, we also announced to our sellers an update of our commercial policy (effective since January 4, 2022), adjusting the variable commission from 13% to 18%, but maintaining the benefits offered at the start of their journey. As a result, we expect to reestablish our take rate and margins as of 1Q22.

NEW BUYERS

NEW SELLERS

		-9.3%
		+14%
209			190	735
				629
		166

+17%

2020 2021

4T204Q20 3Q21T21 4T21Q21

We had a positive quarter in terms of acquisition of new buyers (+14% q/q), new sellers (+14% q/q) and new inventory (+2.5% q/q), despite the negative year-end seasonality, ending 2021 with nearly one million active buyers and one million active sellers on the platform.

			+7.0%
			+14%
					206					826
192							542
			180
								+53%
								2020	2021
4Q20	3Q21	4Q21
4T20	3T21	4T21

PUBLISHED PRODUCTS

+15%

+2.5%

We also took another important step towards

improving user

experience and achieved a

"Good" reputation, with a

score of 7.0 in the Reclame Aqui platform.

GOOD 7.0/10

07/01/20 - 12/31/21

							15,1
	3,7	3,8	11,0
3,3					+37%
				2020	2021
4Q204T	3Q21	4Q21
3T21	4T21

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definitions

GMV

The definition of GMV represents the total amount paid in reais by buyers for transactions of all kinds, for the purchase of products or services provided and carried out successfully, through the payment methods offered in the platform at the time of checkout. Transactions that are immediately rejected for any reason by payment processing institutions are not considered to be successful. Transactions that may subsequently be rejected by the platform as a result of security checks after confirmation of payment, or by refund to users, which may occur in cases of exercising the right to withdraw from the purchase and/or service provided, are not removed from the calculation Transactions above values considered outside the consumption standard in relation to the product categories of the platform are removed from the GMV calculation.

New Buyer

Buyers who make their first purchase in the platform, or who make purchases over a period of 18 months or more in the platform, a period in which we classify the user as lost.

New Seller

Seller who has published their first product in the platform during the indicated period.

discontinuation

of the preliminary quarterly results

As we mentioned in our last operational preview, we will no longer provide the release of preliminary results in the coming quarters. We understand that the operational preview does not adequately convey, in a broader sense, the dynamics of the Company's business, and therefore may cause difficulties in interpreting the evolution of our numbers. We are available to clarify and questions that may arise in this context.

- Enjoei IR Department

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www.enjoei.com.br

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