Eckoh plc is a United Kingdom-based company that provides customer engagement security solutions. The Companyâs products include CallGuard, Payment IVR, Self-Service IVR, Secure Chat, ChatGuard, Digital Payments, DataGuard, Secure Payments, Dual Tone Multi-Frequency (DTMF) masking and Visual IVR. CallGuard reduces fraud risk, protects the customer's card data, and helps the business become Payment Card Industry Data Security Standard (PCI DSS) compliant. Payment IVR enables customers to make payments over the phone. Secure Chat provides a way for its customers to interact with a real person while they browse their Website. ChatGuard enables in-chat payments. DataGuard protects its customers by preventing their personal data from entering their organization. DTMF masking replaces the audio tone value with a single monotone, preventing downstream systems from being exposed to this sensitive data. Its segments include North America (NA), UK & Ireland (UK&I) and Rest of World (ROW).
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