The system will provide a common technology platform for many aspects of a dealer's business, enabling new opportunities for growth, innovation, and customer insights for dealers. Both companies will use their expertise to deliver this new and innovative technology.
The Dynamics 365 platform is a powerful foundation for the next generation dealer business system, with the ability to be configured based on customer needs. The technology aligns with
'We are positioning dealers to align with
Growth through deep and actionable customer and market understanding
Increased operational performance through efficient processes and trusted insights
Enhanced system capabilities, security, scalability, and mobility
Exceptional and consistent customer experiences with
To support these outcomes, Dynamics 365 applications will seamlessly integrate
'With Microsoft Dynamics 365, all key parts of the dealership will be connected,' said Ray Smith, Vice President, Supply Chain, Business Application and Platform, Microsoft. 'Dealers will be empowered to collaborate across locations and departments. They'll have the insights to make critical decisions, take advantage of new trends, disrupt, adapt, and reimagine what's possible. It will also enable them to develop a more effective and efficient ecosystem to anticipate needs and take care of their customers.'
The Dynamics 365-based dealer business system is currently being developed and will have a multi-year rollout.
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