Canara Bank : GeM bid for Supply, Installation, Implementation, Commissioning and Maintenance of Cloud based/On premises Solution for video based Customer Identification Process(V-CIP) in Canara Bank for 3 years

Bid Number/बोली मांक ( बड संया):

GEM/2023/B/3026164

Dated/ दनांक : 24-01-2023

Bid Document/ बड द तावेज़

Bid Details/ बड ववरण

Bid End Date/Time/ बड बंद होनेक तार ख/समय	14-02-2023 16:00:00
Bid Opening Date/Time/ बड खुलनेक	14-02-2023 16:30:00
तार ख/समय
Bid Offer Validity (From End Date)/ बड पेशकश	180 (Days)
वैधता (बंद होनेक तार ख से)
Ministry/State Name/मंालय/रा य का नाम	Ministry Of Finance
Department Name/ वभाग का नाम	Department Of Financial Services
Organisation Name/संगठन का नाम	Canara Bank
Office Name/कायालय का नाम	Department Of Information Technology
	Custom Bid for Services - Supply Installation Implementation
Item Category/मद केटेगर	Commissioning and Maintenance of Cloud basedOn
premises Solution for video based Customer Identification
	ProcessVCIP in Canara Bank for 3 years
Contract Period	3 Year(s)
MSE Exemption for Years Of
Experience/अनुभव के वष सेएमएसई छूट/ and	Yes
Turnover
Startup Exemption for Years Of
Experience/अनुभव के वष से टाटअप छूट/ and	Yes
Turnover
	Certificate (Requested in ATC),OEM Authorization
	Certificate,Additional Doc 1 (Requested in ATC),Additional
Document required from seller/ व ेता सेमांगे	Doc 2 (Requested in ATC),Additional Doc 3 (Requested in
ATC),Additional Doc 4 (Requested in ATC)
गए द तावेज़	*In case any bidder is seeking exemption from Experience /
	Turnover Criteria, the supporting documents to prove his
	eligibility for exemption must be uploaded for evaluation by
	the buyer
Bid to RA enabled/ बड से रवस नीलामी स य कया	No
Type of Bid/ बड का कार	Two Packet Bid
Time allowed for Technical Clarifications
during technical evaluation/तकनीक मूयांकन के	7 Days
दौरान तकनीक प ीकरण हेतुअनुमत समय
Evaluation Method/मूयांकन प ित	Total value wise evaluation

1 / 7

		Bid Details/ बड ववरण
	Financial Document Indicating Price			Yes
	Breakup Required
EMD Detail/ईएमड ववरण
	Advisory Bank/एडवाईजर बक			HDFC Bank
	EMD Amount/ईएमड रािश	908600

ePBG Detail/ईपीबीजी ववरण

Advisory Bank		HDFC Bank
ePBG Percentage(%)/ईपीबीजी ितशत (%)	3.00

	Duration of ePBG required (Months)/ईपीबीजी क	38
	अपे त अविध (मह ने).

(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this Policy./जेम क शत केअनुसार ईएमड छूट केइ छुक बडर को संबंिधत केटेगर केिलए बड केसाथ वैध समिथत द तावेज़ तुत करनेहै। एमएसई केटेगर केअंतगत केवल व तुओंकेिलए विनमाता तथा सेवाओंकेिलए सेवा दाता ईएमड सेछूट केपा ह। यापा रय को इस नीित के दायरेसेबाहर रखा गया है।

(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable./ईएमड और संपादन जमानत रािश, जहांयह लागूहोती है, लाभाथ केप म होनी चा हए।

Beneficiary/लाभाथ :

Deputy General Manager

Canara Bank DIT Wing Head Office (Annexe) No. 14 M G Road Naveen Complex Bangalore-560001 (S K L Das)

Splitting/ वभाजन

Bid splitting not applied.

MII Compliance

	MII Compliance		Yes

1. If the bidder is a Micro or Small Enterprise as per latest definitions under MSME rules, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and "Experience Criteria" subject to meeting of quality and technical specifications. If the bidder is OEM of the offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. In case any bidder is seeking exemption from Turnover / Experience Criteria, the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer.
2. If the bidder is a Startup, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and "Experience Criteria" subject to their meeting of quality and technical specifications. If the bidder is OEM of the offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of

2 / 7

quality and technical specifications. In case any bidder is seeking exemption from Turnover / Experience Criteria, the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer.

3. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc. This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of quoted prices which would be determined by the buyer based on its own assessment of reasonableness and based on competitive prices received in Bid / RA process.

Additional Qualification/Data Required

Service Level Agreement (SLA):1674544279.pdf

Scope of Work:1674544249.pdf

Payment Terms:1674544303.pdf

GEM Availability Report ( GAR):1674544291.pdf

Buyers are requested to upload the format for price breakup of the lumpsum offering to be provided by the service provider (Please provide the format if financial upload required is selected as "Yes" while creating Bid):1674544324.pdf

This Bid is based on Quality & Cost Based Selelction (QCBS) . The technical qualification parameters are :-

Parameter Name	Max Marks	Cutoff Marks	Qualification Methodology
Document
As mentioned in the RFP
Document for Supply,
Installation, Implementation,
Commissioning and	100	75	View File
Maintenance of Cloud based/On
premises Solution for video
based Customer Identification
Process(V-CIP) in Canara Bank
for 3 years

Total Minimum Qualifying Marks for Technical Score: 75

QCBS Weightage(Technical:Financial):30:70

Pre Bid Detail(s)

Pre-Bid Date and Time

Pre-Bid Venue

Prospective bidders can send the participant mail ids for prebid meeting to [e-mail] for getting invitation link and the meeting will be conducted through Microsoft teams/Video Conference(Maximum Two(2)

07-02-202316:00:00representatives from each bidder can participate in the Prebid meeting). For any queries on GeM GTC, bidders have to take up with GeM representatives/helpdesk. Prebid Queries should be sent to E-mail [e-mail] and must reach us on or before 03/02/2023, Friday at 04.00pm. Queries reaching afterwards will not be entertained.

Custom Bid For Services - Supply Installation Implementation Commissioning And Maintenance Of Cloud BasedOn Premises Solution For Video Based Customer Identification ProcessVCIP In Canara Bank For 3 Years ( 1 )

3 / 7

Technical Specifications/तकनीक विश याँ

Specification

Values

Core

Description /Nomenclature of Service Proposed for procurement using custom bid functionality

Regulatory/ Statutory Compliance of Service

Compliance of Service to SOW, STC, SLA etc

Supply Installation Implementation Commissioning and Maintenance of Cloud basedOn premises Solution for video based Customer Identification ProcessVCIP in Canara Bank for 3 years

YES

YES

Addon(s)

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परेषती/ रपो टग अिधकार

S.No./ .		Consignee
	Reporting/Officer/		Address/पता
सं.		परेषती/ रपो टग
	अिधकार
				560001,Canara Bank TO Wing
1		Saurabh Dixit		Head Office (Annexe) No. 14 M
		G Road Naveen Complex.
				BANGALORE, 560001

The quantity

of

procurement

"1" indicates Additional

Project Requirement based or

Lumpsum

based hiring.

• N/A

Buyer Added Bid Specific Terms and Conditions/ ेता ारा जोड़ गई बड क वशेष शत

1. Generic
   OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity by up to 25% of the contracted quantity during the currency of the contract at the contracted rates. Bidders are bound to accept the orders accordingly.
2. Forms of EMD and PBG
   Bidders can also submit the EMD with Account Payee Demand Draft in favour of DIT Procurement Group payable at Canara Bank Bangalore..
   Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.
3. Generic

4 / 7

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

1. Forms of EMD and PBG
   Bidders can also submit the EMD with Payment online through RTGS / internet banking in Beneficiary name DIT PROCUREMENT GROUP Account No. 0792201002351 IFSC Code CNRB0000792 Bank Name CANARA BANK Branch address TRINITY BRANCH BANGALORE.
   Bidder to indicate bid number and name of bidding entity in the transaction details field at the time of on- line transfer. Bidder has to upload scanned copy / proof of the Online Payment Transfer along with bid.
2. Generic
   Bidders shall quote only those products (Part of Service delivery) in the bid which are not obsolete in the market and has at least 5 years residual market life i.e. the offered product shall not be declared end-of- life by the OEM before this period.
3. Certificates
   Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.
4. Generic
   Buyer Organization specific Integrity Pact shall have to be complied by all bidders. Bidders shall have to upload scanned copy of signed integrity pact as per Buyer organizations policy along with bid.Click here to view the file
5. Buyer Added Bid Specific ATC
   Buyer uploaded ATC document Click here to view the file.
6. Service & Support
   Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.
7. Service & Support
   Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.
8. Forms of EMD and PBG
   Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD should be made in favour of DIT PROCUREMENT GROUP payable at Canara Bank Bangalore. After award of contract, Successful Bidder can upload scanned copy of the DD in place of PBG and has to ensure delivery of hard copy to the original DD to the Buyer within 15 days of award of contract.
9. Forms of EMD and PBG
   Successful Bidder can submit the Performance Security in the form of Payment online through RTGS / internet banking also (besides PBG which is allowed as per GeM GTC). On-line payment shall be in Beneficiary name DIT PROCUREMENT GROUP Account No. 0792201002351 IFSC Code CNRB0000792 Bank Name CANARA BANK Branch address TRINITY BRANCH BANGALORE. Successful Bidder to indicate Contract number and name of Seller entity in the transaction details field at the time of on-line transfer. Bidder has to upload scanned copy / proof of the Online Payment Transfer in place of PBG within 15 days of award of contract.
10. Generic
    1. The Seller shall not assign the Contract in whole or part without obtaining the prior written consent of

5 / 7