The following discussion and analysis should be read in conjunction with our
Annual Report on Form 10-K for the year ended December 31, 2019, and in
conjunction with the accompanying quarterly unaudited consolidated financial
statements and related notes. This discussion contains forward-looking
statements reflecting our current expectations that involve risks and
uncertainties. Our actual results and the timing of certain events could differ
materially from those contained in these forward-looking statements due to a
number of factors, including, but not limited to, those set forth herein and
elsewhere in this report and in our other filings with the U.S. Securities and
Exchange Commission ("SEC"). See the "Cautionary Note Regarding Forward-Looking
Statements" at the beginning of this report. Unless otherwise noted, the figures
in the following discussions are unaudited.
Company Background
We are the leading remote medical technology company focused on the delivery of
health information to improve quality of life and reduce cost of care. We
provide remote cardiac monitoring, centralized core laboratory services for
clinical trials, remote blood glucose monitoring and original equipment
manufacturing that serves both healthcare and clinical research customers.
A more detailed description of our business is included in "Part I; Item 1.
Business" of our Annual Report on Form 10-K for the fiscal year ended December
31, 2019.
Executive Summary
The following is a summary of certain financial highlights and trends related to
the quarter ended June 30, 2020:
•   Recognized $99.1 million in total revenue, a decrease of 11.4% compared to

the prior year period, reflecting the impact of COVID-19.

• April was the low point for revenue after which we saw incremental

improvement in May and June.

• In April, we scaled back our operations to mitigate the impact of the

reduction in revenue. As volume has begun to recover, we have recalled

furloughed and reduced-hour employees.

• We generated positive cash flow in the quarter and repaid $70.0 million on


    our credit facility.


Recent Developments
In March 2020, the World Health Organization declared the outbreak of COVID-19
as a global pandemic, and, in the following weeks, many U.S. states and
localities issued lockdown orders impacting demand for our services. We are
following the guidelines from public health officials and government agencies,
including implementation of enhanced cleaning measures, social distancing
guidelines and work from home policies. To date, we have not seen a significant
impact to our supply chain with regards to our ability to obtain supplies,
inventory or materials or a significant change in prices. We continue to monitor
the situation closely.
Our second quarter results reflect the impact the pandemic had on BioTelemetry.
We expect the ultimate significance of the impact on our financial condition,
results of operations and cash flows will be dictated by the length of time that
such circumstances continue and any further governmental and public actions
taken in response, including how quickly state governments decide to lift or
replace restrictions.

                                       37
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While these unknowns make it more challenging for us to estimate future
performance, our business is flexible in terms of our ability to adjust the cost
structure to the appropriate level in response to the demand for our services.
During the second quarter of 2020, we received $9.7 million from the United
States Department of Health and Human Services ("HHS") Relief Funds appropriated
under the Coronavirus Aid, Relief and Economic Security Act ("CARES Act") for a
portion of our lost revenues, as well as $23.7 million of advanced payments for
our future services from the Centers for Medicare and Medicaid Services ("CMS")
under their Accelerated and Advance Payment Program. We believe we will have
sufficient liquidity available through our operating cash flow and access to our
credit facility.
On January 27, 2020, we entered into an Amended and Restated Credit Agreement
with Truist Bank (successor to SunTrust Bank) (the "2020 Credit Agreement"),
which amends the SunTrust Credit Agreement entered into by the parties on July
12, 2017. The 2020 Credit Agreement provides us with a $400.0 million senior
secured revolving credit facility. We used this revolving credit facility to
repay the debt under the SunTrust Credit Agreement. For more details, refer to
"Part I; Item 1. Financial Statements and Supplementary Data; Notes to
Consolidated Financial Statements; Note 8. Credit Agreement" of this report.
--------------------------------------------------------------------------------
Critical Accounting Policies and Estimates
We have prepared the consolidated financial statements and accompanying notes
included in "Part I; Item 1. Financial Statements" of this report in accordance
with U.S. generally accepted accounting principles. This requires us to make
estimates and assumptions that affect the amounts reported in our consolidated
financial statements and accompanying notes. These estimates and assumptions are
based on historical experience, analysis of current trends, and various other
factors that we believe to be reasonable under the circumstances. Actual results
could differ from those estimates under different assumptions or conditions.
We periodically reevaluate our accounting policies, assumptions, and estimates
and make adjustments when facts and circumstances warrant. Our significant
accounting policies are described in "Part II; Item 8. Financial Statements and
Supplementary Data; Notes to Consolidated Financial Statements; Note 2. Summary
of Significant Accounting Policies" of our Annual Report on Form 10-K for the
fiscal year ended December 31, 2019. The accounting policies and related
assumptions that we consider to be more critical to the preparation of our
consolidated financial statements and accompanying notes and involve the most
significant management judgments and estimates are described in "Part II;

                                       38
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Item 7. Management's Discussion and Analysis of Financial Condition and Results
of Operations; Critical Accounting Policies and Estimates" of our Annual Report
on Form 10-K for the fiscal year ended December 31, 2019.
--------------------------------------------------------------------------------
Results of Operations
Three Months Ended June 30, 2020 and June 30, 2019
Revenue
                                      Three Months Ended
                                           June 30,                   

Change


(in thousands, except percentages)    2020          2019           $           %
Healthcare                         $   74,680    $  95,004    $ (20,324 )   (21.4 )%
Research                               11,459       13,879       (2,420 )   (17.4 )%
Corporate and Other                     3,268        2,920          348      11.9  %
Subtotal                               89,407      111,803      (22,396 )   (20.0 )%
Other revenue                           9,702            -        9,702
Total revenue                      $   99,109    $ 111,803    $ (12,694 )   (11.4 )%


Total revenue for the three months ended June 30, 2020 decreased 11.4% due to
the impact of the COVID-19 pandemic across most of our businesses. The decrease
in Healthcare revenue was driven by generally lower demand for our monitoring
services, as patients were hampered in their ability to see prescribing medical
professionals. Since the stay-at-home orders have begun to be lifted and medical
professionals have adjusted their practices to the pandemic, we saw an increase
in overall demand for our monitoring services as the quarter progressed.
Research revenue declined due to study close outs coupled with the delay in new
study starts, primarily due to COVID-19. Corporate and Other revenue increased
due to continued growth of diabetic product sales. Additionally, during the
quarter we received Relief Funds distributed by HHS that represent
reimbursements for a portion of our lost revenue and are recognized as other
revenue.
Gross Profit
                                      Three Months Ended
                                           June 30,                  Change

(in thousands, except percentages) 2020 2019 $


  %
Gross profit                       $  61,527     $ 70,240     $ (8,713 )   (12.4 )%
Percentage of total revenue             62.1 %       62.8 %


Gross profit for the three months ended June 30, 2020 decreased due to lower
revenues, partially offset by the other revenue and cost reductions, including
the deferral of pay increases, cancellation of travel and furloughing of a
limited number of employees in certain operational areas that were directly
impacted by our decreased volume.

                                       39
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General and Administrative Expense


                                      Three Months Ended
                                           June 30,               Change

(in thousands, except percentages) 2020 2019 $ % General and administrative expense $ 31,099 $ 30,587 $ 512 1.7 % Percentage of total revenue

             31.4 %       27.4 %


General and administrative expense for the three months ended June 30, 2020 increased primarily due to increased headcount and related costs, increased spending on software and cloud hosting services, and increased facility and rent expenses. Increases in technology expenses are being driven by our ongoing growth and investment in our business systems and infrastructure. Sales and Marketing Expense


                                      Three Months Ended
                                           June 30,                  Change

(in thousands, except percentages) 2020 2019 $


  %
Sales and marketing expense        $  10,521     $ 12,795     $ (2,274 )   (17.8 )%
Percentage of total revenue             10.6 %       11.4 %


Sales and marketing expense for the three months ended June 30, 2020 decreased
primarily due to a reduction in revenue-based commissions and reduced travel by
our sales teams resulting from the various restrictions in place due to the
COVID-19 pandemic.
Credit Loss Expense
                                      Three Months Ended
                                           June 30,               Change
(in thousands, except percentages)     2020         2019        $        %
Credit loss expense                $   6,166      $ 5,379     $ 787    14.6 %
Percentage of total revenue              6.2 %        4.8 %


Credit loss expense (formerly bad debt expense) for the three months ended
June 30, 2020 increased primarily due to the timing of Healthcare collections,
which was slowed due, in part, to the economic impact of COVID-19. Credit loss
expense for the three months ended June 30, 2020 in Research and the Corporate
and Other category was minimal.
Research and Development Expense
                                      Three Months Ended
                                           June 30,                 Change
(in thousands, except percentages)     2020         2019         $          %
Research and development expense   $   2,699      $ 3,532     $ (833 )   (23.6 )%
Percentage of total revenue              2.7 %        3.2 %


Research and development expense for the three months ended June 30, 2020 decreased primarily due to the increased allocation of labor costs to projects capitalized as technology assets. Our research and


                                       40
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development team continues to focus on bringing new products and technologies to
market, including the further incorporation of artificial intelligence and
machine learning into our services.
Other Charges
                                      Three Months Ended
                                           June 30,                 Change
(in thousands, except percentages)     2020         2019         $          %
Other charges                      $   5,003      $ 2,234     $ 2,769    123.9 %
Percentage of total revenue              5.0 %        2.0 %


Other charges for the three months ended June 30, 2020 increased primarily due
to the change in the fair value of acquisition-related contingent consideration,
partially offset by a decrease in patent and other litigation costs. For further
details, please see "Part I; Item 1, Financial Statements; Note 10. Other
Charges."
Other Expense
                                             Three Months Ended
                                                  June 30,                   Change
(in thousands, except percentages)           2020          2019          $  

%


Interest expense                          $  (1,702 )   $ (2,538 )   $   836        (32.9 )%
Loss on equity method investment                  -         (154 )       154       (100.0 )%
Other non-operating income/(expense), net    (1,400 )         86      (1,486 )   (1,727.9 )%
Total other expense, net                  $  (3,102 )   $ (2,606 )   $  (496 )       19.0  %
Percentage of total revenue                     3.1 %        2.3 %


Total other expense, net for the three months ended June 30, 2020 increased
primarily due to the effect of non-cash foreign currency transaction losses.
This was partially offset by a decline in our current year interest expense as a
result of the decrease in the LIBOR rate and the impact of our 2020 Credit
Agreement. The 2020 Credit Agreement reduced our applicable LIBOR margin at the
current Consolidated Total Net Leverage Ratio (as defined in the 2020 Credit
Agreement) by 37.5 basis points. For further details regarding the 2020 Credit
Agreement, please see "Part I; Item 1, Financial Statements; Note 8. Credit
Agreement."
Income Taxes
                                      Three Months Ended
                                           June 30,                 Change
(in thousands, except percentages)    2020          2019         $          %
Provision for income taxes         $   (656 )    $ (4,807 )   $ 4,151    (86.4 )%
Effective tax rate                     22.3 %        36.7 %


For the three months ended June 30, 2020 and 2019, we recorded an income tax
provision based on our estimated annual effective tax rate adjusted for discrete
items.

                                       41
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Six Months Ended June 30, 2020 and June 30, 2019
Revenue
                                      Six Months Ended
                                          June 30,                  Change
(in thousands, except percentages)    2020         2019           $           %
Healthcare                         $ 170,387    $ 183,013    $ (12,626 )   (6.9 )%
Research                              25,279       26,843       (1,564 )   (5.8 )%
Corporate and Other                    6,772        5,926          846     14.3  %
Subtotal                             202,438      215,782      (13,344 )   (6.2 )%
Other revenue                          9,702            -        9,702
Total revenue                      $ 212,140    $ 215,782    $  (3,642 )   (1.7 )%


Total revenue for the six months ended June 30, 2020 decreased 1.7% due to the
impact of the COVID-19 pandemic across most of our businesses. The decrease in
Healthcare revenue was driven by the lower demand for our MCT and Event services
as patients were hampered in their ability to see prescribing medical
professionals. This was partially offset by an increase in our extended Holter
(ePatch™) and long-term cardiac monitoring services. Research revenue declined
due to study close outs coupled with the delay in new study starts, primarily
due to COVID-19. Corporate and Other revenue increased due to continued growth
of diabetic product sales. Additionally, during the six months ended June 30,
2020, we received Relief Funds distributed by HHS that represent reimbursements
for a portion of our lost revenue and are recognized as other revenue.
Gross Profit
                                       Six Months Ended
                                           June 30,                   

Change


(in thousands, except percentages)    2020          2019           $           %
Gross profit                       $ 132,035     $ 135,018     $ (2,983 )   (2.2 )%
Percentage of total revenue             62.2 %        62.6 %


Gross profit for the six months ended June 30, 2020 decreased due to lower
revenues, partially offset by other revenue and cost reductions, including the
deferral of pay increases, cancellation of travel and furloughing a limited
number of employees in certain operational areas that were directly impacted by
our decreased volume.
General and Administrative Expense
                                      Six Months Ended
                                          June 30,                Change

(in thousands, except percentages) 2020 2019 $ % General and administrative expense $ 62,980 $ 58,194 $ 4,786 8.2 % Percentage of total revenue

            29.7 %       27.0 %


General and administrative expense for the six months ended June 30, 2020
increased primarily due to additional headcount and related costs, as well as
increased technology expenses driven by our ongoing growth and investment in our
business systems and infrastructure.

                                       42
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Sales and Marketing Expense


                                      Six Months Ended
                                          June 30,                  Change

(in thousands, except percentages) 2020 2019 $


 %
Sales and marketing expense        $ 23,967     $ 25,235     $ (1,268 )   (5.0 )%
Percentage of total revenue            11.3 %       11.7 %


Sales and marketing expense for the six months ended June 30, 2020 decreased
primarily due to a reduction in revenue-based commissions and reduced travel by
our sales teams resulting from the various restrictions in place due to the
COVID-19 pandemic.
Credit Loss Expense
                                      Six Months Ended
                                          June 30,                Change
(in thousands, except percentages)    2020         2019         $         %
Credit loss expense                $ 12,186     $ 10,527     $ 1,659    15.8 %
Percentage of total revenue             5.7 %        4.9 %


Credit loss expense (formerly bad debt expense) for the six months ended
June 30, 2020 increased primarily due to the timing of Healthcare collections,
which was slowed due, in part, to the economic impact of COVID-19. Credit loss
expense for the six months ended June 30, 2020 in Research and the Corporate and
Other category was minimal.
Research and Development Expense
                                      Six Months Ended
                                          June 30,                Change

(in thousands, except percentages) 2020 2019 $ % Research and development expense $ 6,267 $ 6,865 $ (598 ) (8.7 )% Percentage of total revenue

             3.0 %       3.2 %


Research and development expense for the six months ended June 30, 2020
decreased primarily due to the increased allocation of labor costs to projects
capitalized as technology assets. Our research and development team continues to
focus on bringing new products and technologies to market, including the further
incorporation of artificial intelligence and machine learning into our services.
Other Charges
                                      Six Months Ended
                                          June 30,               Change
(in thousands, except percentages)    2020        2019         $         %
Other charges                      $  7,087     $ 5,304     $ 1,783    33.6 %
Percentage of total revenue             3.3 %       2.5 %


Other charges for the six months ended June 30, 2020 increased primarily due to
the change in the fair value of acquisition-related contingent consideration,
partially offset by a decrease in acquisition and

                                       43
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integration costs. For further details, please see "Part I; Item 1, Financial
Statements; Note 10. Other Charges."
Other Expense
                                      Six Months Ended
                                          June 30,                  Change

(in thousands, except percentages) 2020 2019 $ % Interest expense

$ (3,809 )   $ (5,020 )   $ 1,211     (24.1 )%
Loss on equity method investment          -         (186 )       186    (100.0 )%
Other non-operating expense, net       (469 )       (968 )       499     (51.5 )%
Total other expense, net           $ (4,278 )   $ (6,174 )   $ 1,896     (30.7 )%
Percentage of total revenue             2.0 %        2.9 %


Total other expense, net for the six months ended June 30, 2020 decreased
primarily due to the decline in our interest expense as a result of the decrease
in the LIBOR rate and the impact of our 2020 Credit Agreement. The 2020 Credit
Agreement reduced our applicable LIBOR margin at the current Consolidated Total
Net Leverage Ratio (as defined in the 2020 Credit Agreement) by 37.5 basis
points. For further details regarding the 2020 Credit Agreement, please see
"Part I; Item 1, Financial Statements; Note 8. Credit Agreement."
Income Taxes
                                      Six Months Ended
                                          June 30,                  Change

(in thousands, except percentages) 2020 2019 $


 %
Provision for income taxes         $ (5,880 )   $ (2,734 )   $ (3,146 )   115.1 %
Effective tax rate                     38.5 %       12.0 %


For the six months ended June 30, 2020 and 2019, we recorded an income tax
provision based on our estimated annual effective tax rate adjusted for discrete
items. The change in the provision for income taxes is driven by higher stock
compensation deductions in the prior year.
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                                       44
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Liquidity and Capital Resources
The following table highlights certain information related to our liquidity and
capital resources:
                                                             June 30,       December 31,
(in thousands, except ratios)                                  2020         

2019


Cash and cash equivalents                                  $   84,003     $ 

68,614

Healthcare accounts receivable, net of allowance for credit losses

                                                  65,525       

71,851

Other accounts receivable, net of allowance for credit losses

                                                         15,088       

15,625


Availability under revolving credit facility                  238,000             50,000

Working capital                                            $  106,164     $      112,579
Current ratio                                                     2.5                3.0

Total operating lease obligations                          $   38,385     $ 

19,216


Total finance lease obligations                                   479                683
Total debt                                                 $  157,655     $      194,667

The following table highlights certain cash flow activities:


                                                Six Months Ended
                                             June 30,      June 30,
(in thousands)                                 2020          2019
Net income                                  $   9,390     $ 19,985
Non-cash adjustments to net income             47,967       37,159

Cash provided by/(used for) working capital 12,188 (21,014 ) Cash provided by operating activities 69,545 36,130



Cash used in investing activities             (17,110 )    (60,858 )

Cash used in financing activities           $ (36,988 )   $ (4,448 )


Cash Provided By Operating Activities
The increase in cash provided by operating activities was partially due to the
receipt of funds from government stimulus programs. We received $9.7 million in
HHS funding for a portion of our lost revenue, as well as $23.7 million of
advanced payments for our future services from CMS under their Accelerated and
Advance Payment Program. We expect to begin applying these advanced payments for
our future services in the third quarter of 2020.
Non-cash adjustments to net income increased for the six months ended June 30,
2020 primarily due to the changes in acquisition-related contingent
consideration, increases in other non-cash expenses, credit loss expense,
depreciation and amortization, deferred income taxes and stock-based
compensation.
Cash Used In Investing Activities
During the six months ended June 30, 2020 we slightly increased our purchases
for equipment and internally developed software, consistent with our
continuation of the launch of our next generation products used in our
monitoring services. During the six months ended June 30, 2019, we spent $44.8
million, net

                                       45
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of cash acquired, related to our Geneva acquisition, with no cash outflows
related to acquisitions in the current year period.
Cash Used In Financing Activities
The increase in cash used in financing activities during the six months ended
June 30, 2020 was primarily due to the net effect of the borrowings and
repayments resulting from the amendment of our credit facility (as defined
below). As a result of our cash flows from operations, during the second quarter
of 2020 we were able to repay $70.0 million on our revolver, including the $35.0
million we borrowed in the first quarter of 2020.
On January 27, 2020, we entered into an Amended and Restated Credit Agreement
(the "2020 Credit Agreement") with Truist Bank (successor to SunTrust Bank) in
the form of a revolving credit facility. The 2020 Credit Agreement provides us
more favorable financial terms, giving us more flexibility in the future. As of
June 30, 2020, we had $238.0 million of availability under our revolving credit
facility. For further details regarding this agreement, please see "Part I; Item
1. Financial Statements; Notes to Consolidated Financial Statements; Note 8.
Credit Agreement" of this report.
We believe that our operating cash receipts will be sufficient to cover our
operating cash needs. We do not expect the cash receipts in the second quarter
related to certain COVID-related government stimulus programs to be reoccurring.
--------------------------------------------------------------------------------
Contractual Obligations and Commitments
Our contractual obligations payable reflected in Part II, Item 7 of our Annual
Report on Form 10-K for the fiscal year ended December 31, 2019 have materially
changed as a result of the 2020 Credit Agreement.
The following table describes our long-term contractual obligations and
commitments as of June 30, 2020:
                                                       Payments due by 

period


                                           Less than 1                                      More than 5
(in thousands)                Total            year          1-3 Years       3-5 Years         Years
Operating lease
obligations                $   44,315     $      6,787     $    11,311     $     9,008     $     17,209
Finance lease
obligations                       498              264             218              14                2
Purchase obligations(1)        27,950            4,821           9,643          13,486                -
Deferred consideration -
cash                           11,068                -          11,068               -                -
Debt and interest
obligations(2)                172,555            2,111           4,222         166,222                -
Total(3)(4)(5)             $  256,386     $     13,983     $    36,462     $   188,730     $     17,211

________________

(1) Represents minimum annual volume commitments to purchase equipment and supplies under certain of our supplier contracts.

(2) Our debt bears a variable interest rate, at our election, with an applicable

margin determined by the 2020 Credit Agreement. The amounts above assume the

principal, rate and margin as of June 30, 2020 throughout the remaining

term. The principal, rate and margin may fluctuate, as may our election of

LIBOR or Base Rate pricing, throughout the term of the loan. Excluded from

the amounts in the table is the 0.175% commitment fee payable on the unused

portion of our line of credit.

(3) In connection with certain acquisitions completed in 2019 and 2018, we have

acquisition-related contingent consideration obligations payable to the


     sellers in these transactions upon the achievement of certain revenue-based
     milestones that are not



                                       46

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reflected in the table above. The maximum aggregate undiscounted amounts
potentially payable not included in the table above total $2.0 million, with the
exception of Geneva, which is uncapped. As of June 30, 2020, the estimate of the
cash portion of the Geneva contingent consideration is $9.7 million, which is
scheduled to be paid in early 2022 and subject to certain indemnification
obligations. See "Part I; Item 1. Financial Statements; Notes to Consolidated
Financial Statements; Note 3. Acquisitions" in this Quarterly Report on Form
10-Q for further discussion related to the Geneva contingent consideration.

(4) As of June 30, 2020, our other long-term liabilities in our consolidated

balance sheet includes reserves for unrecognized tax benefits. We are unable

to make reasonably reliable estimates of both the timing of tax audit

outcomes and if unfavorable, the timing of payments; therefore, such amounts

are not included in the above contractual obligation table. See "Part II;

Item 8. Financial Statements and Supplementary Data; Notes to Consolidated

Financial Statements; Note 17. Income Taxes" in our Annual Report on Form

10-K for further discussion related to uncertain tax positions.

(5) In conjunction with an acquisition of customer relationships in the second

quarter of 2020, we entered into a royalty agreement. The cash to be paid

related to this royalty is uncapped but is estimated to be approximately

$4.1 million over the five year term of the agreement. As the obligation is

based on revenue, which can vary from year to year, and there are no minimum

or maximum royalty payments, no amounts are included in the above

contractual obligations table.

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