American Water Works Co., Inc. : Boil Advisory Extended for Certain Indiana American Water Customers near Selma

Joe Loughmiller

Office 317-885-2434

Cell 317-903-7431 [e-mail]

Boil Advisory Extended for Certain Indiana American Water Customers near Selma Precautionary boil water advisory extended for approximately 1,000 customers Muncie, Ind. (January 17, 2012) - Indiana American Water's Muncie District has extended a precautionary boil water advisory through at least Wednesday afternoon for approximately 1,000 customers located on the east side of Muncie near Selma to conduct additional water testing after a 20-inch water main break near Elm and Seymour Streets in Muncie on Monday morning.

The affected area is generally located east of Gray Street along State Road 32 and includes the town of Selma. The main break significantly reduced pressure for customers in the affected area on Monday morning for approximately one hour. Service was restored around noon on Monday after crews were able to isolate the broken section of main. Customers in the affected area are advised to drink and cook with tap water only after boiling it for five minutes. Tap water can be used for washing/bathing.
The Indiana Department of Environmental Management (IDEM) mandates precautionary boil advisories to ensure high-quality water in the event water pressure drops below 20 pounds per square inch (psi) in any part of a distribution system. According to company officials, boil advisories are issued as a precaution with a customer's best interests in mind. It's possible, but unlikely, bacteria could enter the
water system when pressure in the line drops below 20 psi.

PRESS RELEASE www.amwater.com

BOIL ADVISORY EXTENDED FOR APPROXIMATELY 1,000 CUSTOMERS IN SELMA & MUNCIE

During the boil water advisory, the water company performs a series of tests to determine if the water meets regulatory drinking water standards. The boil advisory will expire at noon on Wednesday, January 18 assuming sample results taken from several sites within the affected area show no bacterial contamination is present. Any additional information regarding this boil advisory will be shared with residents through local media outlets.
Indiana American Water serves a total of approximately 28,000 customers, or a population of 74,000 in its Muncie service area.

Customers can call the Indiana American Water Customer Service Center at 1-800-492-8373 for the latest updates. About Indiana American Water

Indiana American Water, a wholly owned subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to more than 1.2 million people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15 million people in more than 30 states and parts of Canada. More information can be found at www.amwater.com.

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PRESS RELEASE www.amwater.com