WestJet said six flights were delayed Wednesday morning because of the computer outage and none were cancelled, while
The
Before commencing a flight, pilots are required to consult NOTAMs, which list potential adverse impacts on flights, from runway construction to the potential for icing. The system used to be telephone-based, with pilots calling dedicated flight service stations for the information, but has moved online.
The NOTAM system broke down late Tuesday, leading to more than 1,000 flight cancellations and more than 6,000 delayed flights by
Separately,
"We are still investigating the root cause of the failure," she wrote in an email.
"At this time, we do not believe the cause is related to the
Earlier in the day, at a news conference in
"This was obviously a surprise. It was an unplanned interruption," Alghabra said.
"We still don't know all the facts yet, but good news is that I am hearing that traffic has restarted again, so we will stay in coordination with our
The delays came after storms caused havoc for travellers during the busy holiday travel season.
"Canadians are patient when it comes to that as long as they are informed of what is happening, when they can get to their destination," Alghabra said of the storms.
"What compounded this situation was some unfortunate decisions made by one airline operator," in an apparent reference to Sunwing
Sunwing announced on
By then, hundreds of passengers were affected by Sunwing flight disruptions, which began to pile up on
The company has since apologized for the disruptions, said it has completed all recovery flights related to holiday disruptions and has a plan to fix technical issues with flight alert notifications and communication flow to customers.
Executives from
— With files from The Associated Press and
This report by The Canadian Press was first published
Companies in this story: (TSX:AC)
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