Steven Craig Pollema
Chief Operating Officer at TTEC Digital LLC
Profile
Steven Craig Pollema is currently the Director at TTEC Consulting (UK) Ltd.
and the Chief Operating Officer & Executive Vice President at TTEC Digital LLC.
He previously worked as the President & Executive Vice President at marchFIRST, Inc. from 1997 to 2001, and as the Vice President-Integrated Contact Solutions at eLoyalty Corp.
from 2001 to 2011.
He also worked as an Associate Partner at Accenture Ltd.
Mr. Pollema received his undergraduate degree and MBA from the University of Iowa.
Steven Craig Pollema active positions
| Companies | Position | Start |
|---|---|---|
TTEC Digital LLC
 TTEC Digital LLC Packaged SoftwareTechnology Services Part of TTEC Holdings, Inc., TTEC Digital LLC is a premier provider of business transformational solutions that revolutionize the customer experience. TTEC Digital is based in Englewood, CO. David J. Seybold has been the CEO of the company since 2022. The company blends digital consulting and technology services to create innovative customer and employee experiences, all powered by insights. | Chief Operating Officer | - |
TTEC Consulting (UK) Ltd.
 TTEC Consulting (UK) Ltd. Miscellaneous Commercial ServicesCommercial Services Founded in 1997, TTEC Consulting (UK) Ltd. is a management and British training consulting services company. Part of TTEC Holdings, Inc., the company is based in London, UK. | Director/Board Member | 30/04/2018 |
Former positions of Steven Craig Pollema
| Companies | Position | End |
|---|---|---|
eLoyalty Corp.
 eLoyalty Corp. Miscellaneous Commercial ServicesCommercial Services eLoyalty Corp. provides managed and consulting services. The company operates in two segments, the Behavioral Analytics Service and Integrated Contact Solutions. The Behavioral Analytics Service segment focuses on solutions that improve the reliability of call recording and apply human behavioral modeling to analyze and improve customer interactions, as well as provides marketing application hosting and email fulfillment services. The Integrated Contact Solutions segment focuses on helping clients improve their customer service business performance through the implementation of Cisco VoIP solutions, managed support services and business application services. The company was founded by Craig B. Lashmet in May 1999 and is headquartered in Lake Forest, IL. | Corporate Officer/Principal | 27/05/2011 |
marchFIRST, Inc.
 marchFIRST, Inc. Information Technology ServicesTechnology Services marchFIRST, Inc. provided Internet business strategies and systems to companies by helping them build business models, brands, systems and processes to capitalize on opportunities created by the Internet and related communications technologies. The company also provided integrated application hosting services. It was located in Chicago, IL. | President | 30/04/2001 |
Accenture Ltd.
 Accenture Ltd. Miscellaneous Commercial ServicesCommercial Services Accenture Ltd. provides services to management consulting, technology services and outsourcing organizations. It provides management consulting, technology, systems integration and outsourcing services and solutions to the communications, electronics, high technology, media and entertainment industries. The company was founded in 1984 and is headquartered in Hamilton, Bermuda. | Corporate Officer/Principal | - |
Training of Steven Craig Pollema
| University of Iowa | Masters Business Admin |
Experiences
Positions held
Connections
1st degree connections
1st degree companies
Male
Female
Members of the board
Executives
Linked companies
| Private companies | 5 |
|---|---|
marchFIRST, Inc.
marchFIRST, Inc. Information Technology ServicesTechnology Services marchFIRST, Inc. provided Internet business strategies and systems to companies by helping them build business models, brands, systems and processes to capitalize on opportunities created by the Internet and related communications technologies. The company also provided integrated application hosting services. It was located in Chicago, IL. | Technology Services |
eLoyalty Corp.
eLoyalty Corp. Miscellaneous Commercial ServicesCommercial Services eLoyalty Corp. provides managed and consulting services. The company operates in two segments, the Behavioral Analytics Service and Integrated Contact Solutions. The Behavioral Analytics Service segment focuses on solutions that improve the reliability of call recording and apply human behavioral modeling to analyze and improve customer interactions, as well as provides marketing application hosting and email fulfillment services. The Integrated Contact Solutions segment focuses on helping clients improve their customer service business performance through the implementation of Cisco VoIP solutions, managed support services and business application services. The company was founded by Craig B. Lashmet in May 1999 and is headquartered in Lake Forest, IL. | Commercial Services |
Accenture Ltd.
Accenture Ltd. Miscellaneous Commercial ServicesCommercial Services Accenture Ltd. provides services to management consulting, technology services and outsourcing organizations. It provides management consulting, technology, systems integration and outsourcing services and solutions to the communications, electronics, high technology, media and entertainment industries. The company was founded in 1984 and is headquartered in Hamilton, Bermuda. | Commercial Services |
TTEC Consulting (UK) Ltd.
TTEC Consulting (UK) Ltd. Miscellaneous Commercial ServicesCommercial Services Founded in 1997, TTEC Consulting (UK) Ltd. is a management and British training consulting services company. Part of TTEC Holdings, Inc., the company is based in London, UK. | Commercial Services |
TTEC Digital LLC
TTEC Digital LLC Packaged SoftwareTechnology Services Part of TTEC Holdings, Inc., TTEC Digital LLC is a premier provider of business transformational solutions that revolutionize the customer experience. TTEC Digital is based in Englewood, CO. David J. Seybold has been the CEO of the company since 2022. The company blends digital consulting and technology services to create innovative customer and employee experiences, all powered by insights. | Technology Services |
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