Mark Holmes

Newmine LLC is a retail commerce optimization firm that seeks to help retailers thrive in a transforming world. The private company is based in Southborough, MA, and is comprised of former retail and supply chain executives with deep experience in retail strategy, operations, and technology. The company's AI-powered platform, Chief Returns Officer®, is the first and only SaaS returns intelligence platform that helps in reducing returns. It gives retailers a holistic view of returns-related insights, prescribes corrective action, and enables collaboration. In addition to their operations and technology consulting practice, Newmine seeks to disrupt the returns management market with AI-driven returns reduction solutions that help retailers enhance revenue during transformative times. Newmine was established in 2011 by Navjit Bhasin, who has been the CEO since then.