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Lauri Lehtmaa
Director/Board Member at Qualitista OÜ
Lauri Lehtmaa active positions
Companies | Position | Start | End |
---|---|---|---|
Qualitista OÜ
![]() Qualitista OÜ Information Technology ServicesTechnology Services Qualitista OÜ is a customer service quality assurance software company based in Tallinn, Estonia. The Estonian company offers Klaus, a software that improves customer service quality by making internal feedback easy and systematic. KlausGPT-powered solution, AutoQA, scrutinizes every support interaction for automatic, actionable reviews with 100%% coverage guaranteed. The company also provides ebooks on customer service quality and Sales Conversation Review Software to boost the quality of sales reps' emails, phone calls, and chats. Klaus is used by hypergrowth companies to run an effective customer service QA process, coach agents, and boost retention. Additionally, the company offers a customer service podcast featuring stories of companies and individuals that go the extra mile to create an exceptional customer experience. The company was founded by Kair Käsper, Martin Kõiva, and Egon Sale, with Martin Kõiva serving as CEO since incorporation. | Director/Board Member | 30/06/2019 | - |
Career history of Lauri Lehtmaa
Former positions of Lauri Lehtmaa
Companies | Position | Start | End |
---|---|---|---|
Creandum Advisor AB
![]() Creandum Advisor AB Investment ManagersFinance Creandum Advisor AB (Creandum) is a venture capital firm founded in 2003 by Staffan Helgesson. The firm is headquartered in Stockholm, Sweden with additional offices in London, Berlin and San Francisco. | Private Equity Analyst | 31/12/2016 | 31/07/2018 |
Private Equity Investor | 31/07/2018 | - |
Training of Lauri Lehtmaa
University of Tartu | Undergraduate Degree |
University of Bocconi | Graduate Degree |
Statistics
International
Estonia | 3 |
Sweden | 2 |
Italy | 2 |
Operational
Private Equity Analyst | 1 |
Private Equity Investor | 1 |
Director/Board Member | 1 |
Sectoral
Consumer Services | 3 |
Finance | 2 |
Technology Services | 2 |
Positions held
Active
Inactive
Listed companies
Private companies
Linked companies
Private companies | 2 |
---|---|
Creandum Advisor AB
![]() Creandum Advisor AB Investment ManagersFinance Creandum Advisor AB (Creandum) is a venture capital firm founded in 2003 by Staffan Helgesson. The firm is headquartered in Stockholm, Sweden with additional offices in London, Berlin and San Francisco. | Finance |
Qualitista OÜ
![]() Qualitista OÜ Information Technology ServicesTechnology Services Qualitista OÜ is a customer service quality assurance software company based in Tallinn, Estonia. The Estonian company offers Klaus, a software that improves customer service quality by making internal feedback easy and systematic. KlausGPT-powered solution, AutoQA, scrutinizes every support interaction for automatic, actionable reviews with 100%% coverage guaranteed. The company also provides ebooks on customer service quality and Sales Conversation Review Software to boost the quality of sales reps' emails, phone calls, and chats. Klaus is used by hypergrowth companies to run an effective customer service QA process, coach agents, and boost retention. Additionally, the company offers a customer service podcast featuring stories of companies and individuals that go the extra mile to create an exceptional customer experience. The company was founded by Kair Käsper, Martin Kõiva, and Egon Sale, with Martin Kõiva serving as CEO since incorporation. | Technology Services |
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