Joe Caliro
Profile
Joe Caliro is Executive Vice President of Quality for HyperQuality, Inc. Prior to joining HyperQuality, he was Quality Executive with AOL LLC, Verizon Communications, Inc., GTE Corp.
and Pearle Vision, Inc. Mr. Caliro has 20 years of retail, telecommunications and Internet experience with a strong background in global customer service management and strategic deployment, consultative sales design, and call center operations.
Former positions of Joe Caliro
| Companies | Position | End |
|---|---|---|
HyperQuality Holdings, Inc.
 HyperQuality Holdings, Inc. Electronic Equipment/InstrumentsElectronic Technology HyperQuality Holdings, Inc. provides contact center monitoring and call center evaluation outsourcing services. It designs and implements programs that linked to call center performance, surveys, modeling and advanced analytics to improve agent performance and bottom line every day. The company offers software systems, recording solutions and consultancy services. Its partners include Autonomy etalk, Intelligent Results, and GMI. HyperQuality was founded in 2003 and is headquartered in Seattle, WA. | Corporate Officer/Principal | 24/11/2009 |
Pearle Vision, Inc.
 Pearle Vision, Inc. Specialty StoresRetail Trade Pearle Vision, Inc. engages in manufacturing and selling of optical products. It offers eye care essentials, lenses and frames. The company was founded by Stanley Pearle in 1961 and is headquartered in Mason, OH. | Corporate Officer/Principal | - |
| GTE Corp. | Corporate Officer/Principal | - |
| VERIZON COMMUNICATIONS | Corporate Officer/Principal | - |
Historic AOL LLC
 Historic AOL LLC Internet Software/ServicesTechnology Services AOL LLC provides on-line services. It operates a network of web brands and Internet access subscription services in the United States. The company also offers digital services in the areas of education, safety and security, communications, and music. Its web brands include AOL.com, MapQuest, and Netscape. AOL is headquartered in New York, NY. | Corporate Officer/Principal | - |
Experiences
Positions held
Linked companies
| Listed companies | 1 |
|---|---|
| VERIZON COMMUNICATIONS | Communications |
| Private companies | 4 |
|---|---|
HyperQuality Holdings, Inc.
HyperQuality Holdings, Inc. Electronic Equipment/InstrumentsElectronic Technology HyperQuality Holdings, Inc. provides contact center monitoring and call center evaluation outsourcing services. It designs and implements programs that linked to call center performance, surveys, modeling and advanced analytics to improve agent performance and bottom line every day. The company offers software systems, recording solutions and consultancy services. Its partners include Autonomy etalk, Intelligent Results, and GMI. HyperQuality was founded in 2003 and is headquartered in Seattle, WA. | Electronic Technology |
Historic AOL LLC
Historic AOL LLC Internet Software/ServicesTechnology Services AOL LLC provides on-line services. It operates a network of web brands and Internet access subscription services in the United States. The company also offers digital services in the areas of education, safety and security, communications, and music. Its web brands include AOL.com, MapQuest, and Netscape. AOL is headquartered in New York, NY. | Technology Services |
| GTE Corp. | Communications |
Pearle Vision, Inc.
Pearle Vision, Inc. Specialty StoresRetail Trade Pearle Vision, Inc. engages in manufacturing and selling of optical products. It offers eye care essentials, lenses and frames. The company was founded by Stanley Pearle in 1961 and is headquartered in Mason, OH. | Retail Trade |
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