Toople Plc has announced the appointment of Mark Evans as Chief Operating Officer, effective as of 21 November 2016. Mark has more than 14 years' industry experience, having previously held senior positions at 02. He joined Toople shortly after the IPO and has been leading the Company's digital omnichannel sales and contact centre strategy since launch. Mark will now lead the Toople customer engagement functions both from a people, software and channel marketing perspective, ensuring back office process is focusing on delivering a great customer experience to small businesses that is aligned to their needs.