Teladoc Health announced the launch of a fully integrated health care experience through a new comprehensive digital application enabling personalized whole-person care to individuals. Consumers will now be able to seamlessly access Teladoc Health's full range of services, including primary care, mental health and chronic condition management from one place and under a single portable account. In addition, Teladoc Health's full suite of services will be available in Spanish and English language, under the Teladoc Health brand.

With the new Teladoc Health app experience, consumers can quickly navigate across eligible services, review all physician-based integrated care plans and have access to care coordination capabilities with in-person providers ensuring clinical needs are met. Additionally, the complete set of services will be available in Spanish language on the mobile application and website – a critical shift with more than 40 million people in the United States reporting they speak Spanish at home. Over the last year, the company has also invested in bringing on more than 100 new Spanish-speaking providers.

Early data indicates these steps have already made an immediate and measurable impact. For example, as of late 2022, the satisfaction ratings among Spanish-speaking individuals using Teladoc Health services exceeds that of non-Spanish speaking individuals. In a study conducted by Teladoc Health, 60% of consumers preferred virtual access to all of their care due to frustrations around care coordination.

This unique experience launched by Teladoc Health puts the individual rather than the healthcare system at the center of their health by virtually integrating all the healthcare services necessary to meet a full set of physical, mental, socioeconomic needs then connecting that care to a 24/7 engagement platform that translates real-time data from clinicians and patients into applied health signals that help Teladoc Health members and their doctors make better health decisions. With the launch of the fully integrated experience, Teladoc Health unveiled a new brand identity designed to reflect the company's focus on the delivery of its whole person care strategy and mission of empowering all people to live their healthiest lives. The new look and feel builds upon the Teladoc Health “Connector” logo which represents the ongoing connection between customers and the care they need to achieve new levels of health.

The fully integrated experience is available to specific clients starting this month, with full market availability later this year.