- Add port validation to their account, which requires them to create an additional 6-to-15 digit password that must be validated by the new carrier before the number is ported out. We encourage customers to select such a PIN of their own choosing by calling T-Mobile to add this feature.
- If you have these security measures in place but still have concerns, you may consider checking with your bank to see if there is an alternative to using text for PIN authentication, such as email.
- Additionally, to continue to develop solutions to this industry-wide issue, we are participating with the major carriers in the Mobile Authentication Taskforce.
T-Mobile US Inc. published this content on 12 January 2018 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 13 January 2018 08:54:08 UTC.
Original documenthttps://newsroom.t-mobile.com/news-and-blogs/unauthorized-porting-protecting-your-account.htm
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