Hexaware announced its global strategic partnership with Active.Ai. This joint strategy aims at leveraging digitalization and intelligent automation to empower financial institutions with higher levels of efficiency, NLP and machine intelligence for an interactive and superior customer experience supplementing next-gen financial services. This provides Hexaware with an added edge to create a richer business impact in banking and insurance verticals by addressing the needs of the market. It helps unlock a higher potential of digitalization in order to deliver elevated customer experiences that are cost-efficient and customer centric. This partnership will provide omni-channel banking experiences that are driven by innovations for an enhanced customer experience. The key objective was to ensure seamless financial operations with a connected customer experience and superior strategy for clients through constructive disruptions and a transformational roadmap that best fits their strategic ambitions.