Coveo announced the release of the new Coveo Merchandising Hub. Designed to empower merchandisers to create personalized experiences that convert, the Hub provides a comprehensive feature set that enables brands to deliver a highly relevant shopping journey that helps to build loyalty and increase profitability. The Merchandising Hub features a highly intuitive interface that enables merchandising teams to drive value by quickly operationalizing campaigns, gaining insight on revenue opportunities, customizing product discovery, creating recommendation strategies for different audiences and geographies at scale, and other revenue driving tactics without relying on IT.

Innovative AI allows teams to experiment, learn, and optimize online store performance. The technology powering the Coveo Merchandising Hub is the culmination of Coveo's October 2021 acquisition of Qubit, a London-based company that provided AI-powered personalization technology for fashion brands and retailers. The integration of Qubit's technology into the Coveo Relevance Cloud™ platform enables Coveo to offer a more comprehensive commerce product discovery suite.

The Coveo Merchandising Hub includes an array of easy to use features and provides detailed insights on how shoppers interact with retailers' product catalogs, enabling merchandisers to quickly adapt and deploy the winning strategies to optimize campaigns and revenue per visit, boost specific products for revenue, and showcase higher-margin products. AI and merchandising innovationsinclude: 1:1 Personalized Search Results: Delivers highly relevant and personalized product rankings in real-time based on shopper intent, without the need for high volumes of data, pre-defined persona segments, or logged-in user profiles. Intelligent Facet Generator: Helps retailers with large and complex product catalogs that may span thousands of product attributes.

With the Facet Generator, customers see the most relevant filtering options for each search query, reducing friction and improving conversion. Product Listings Manager: Allows merchandisers to easily manage product rankings on listing pages with an intuitive visual editor. Merchandisers benefit from the power of AI while being able to tailor results for specific objectives such as boosting special promo brands.

Personalized Content: Enables merchandisers to rapidly deploy campaigns and promotional content at any point in the customer journey with a simple drag-and-drop capability. Advanced Decisioning Recommendations: Provides merchandisers with accessible insights and controls for recommendations and audience prioritization so that they can explicitly layer business logic on top of AI. These strategies scale for multiple regions, catalogs, and audiences.

Product Badging: Simplifies product badging for merchandisers and makes it very simple to create complex decisioning logic. Real-time data allows it to effectively scale for any type of strategy from social proofing to scarcity and urgency badging.