Fitbit : Giving or Receiving a Used Fitbit Device? These Simple Steps Will Help You Both Start Fresh

Whether you scored a new Fitbit product and want to give your old one away or are the person on the receiving end of a used Fitbit device, congrats! You're about to upgrade your health-tracking experience.

There's a lot of information available to help youhit the ground running, but don't get too ahead of yourself. Before you both start racking upachievement badgeswith your new (or new-to-you) device, there are a few things you should know.

Below, the simple steps you should take to make the transition seamless.

If You're Gifting a Used Fitbit Device

1. Manually syncyour used Fitbit device to your account to capture your most recent data.
2. If you're giving away a Fitbit Ionic, Fitbit Flyer, or Fitbit Aria 2perform a factory resetto delete all app and personal data from the device.(Note: A factory reset is different fromrestarting, which doesn't delete data.) For all other devices, move on to step 3. All of your tracker data will be cleared when the device is paired to a new account.
3. Remove the devicefrom your Fitbit account.
4. Tell your phone to 'forget' your device, removing the connection between the phone and the Fitbit device.
   1. On your phone, go to Settings > Bluetooth and find your Fitbit device in the list.
   2. Find an option to forget the device.
5. Set up your new Fitbit deviceby adding it to your existing Fitbit account.

If You Received a Used Fitbit Device

1. If you already have a Fitbit account and are using the gifted device to replace your existing one or if you use more than one device connected to the same account,follow these instructions.
2. If the gifted device is your first Fitbit product, you'll need to set it up with theFitbit app. The Fitbit app is compatible with over 200 phones and tablets, as well as Windows 10 computers. To verify that your phone or tablet is compatible with the Fitbit app, go towww.fitbit.com/devices. If your phone or tablet isn't compatible, and you don't have a Windows 10 computer, you can set up your Fitbit device on a Mac or Windows 8.1 computer with a program called Fitbit Connect. ReadHow do I setup my Fitbit device?Once the used Fitbit device is linked to your account, all of the device's previously stored data will be permanently deleted from it.

That's it! You should be ready to track. If any other issues arise, don't hesitate tocontact customer support.

This article is not intended to substitute for informed medical advice. You should not use this information to diagnose or treat a health problem or condition. Always check with your doctor before changing your diet, altering your sleep habits, taking supplements, or starting a new fitness routine.

Danielle Kosecki

Fitbit news editor Danielle Kosecki is an award-winning journalist who has covered health and fitness for more than 10 years. She's written for Glamour, More, Prevention, and Bicycling magazines, among others, and is the editor of The Bicycling Big Book of Training. A New York native, Danielle now lives in the Bay Area where she doesn't miss winter at all.