Mark Zablan

Astute, Inc. develops consumer engagement software. It specializes in call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence, social relationship management, natural language processing, omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live and video chat, and artificial intelligence. The company was founded by Joseph M. Sanda in 1995 and is headquartered in Columbus, OH.

Emplifi, Inc. is a leading unified customer engagement platform that enables businesses to reach and grow communities through digital- and social-first strategies. The company is based in Columbus, OH and has a global presence of subsidiaries in several regions. The company offers a range of solutions, including social media marketing, social commerce, and customer care, to help brands close the customer experience gap on all digital touchpoints. Emplifi's platform allows businesses to store every interaction with their customers and prospects, empowering their teams to build brand loyalty. Mark Zablan has been the CEO of the company since 2021.

Sitecore Corp. A/S develops a platform for managing customer experience. The company is based in Copenhagen, DK. and has a global presence of subsidiaries in several regions. The Danish company was founded in 2001. Efstathios Tzikakis has been the CEO of the company since 2020.