Telecom equipment maker Nokia is launching new agentic AI capabilities for fixed broadband and home networks, according to a press release.
The solution is designed to help operators automate the operation, troubleshooting, and deployment of fiber and Wi-Fi networks. Nokia states that the technology leverages insights from over 600 million installed broadband lines and is intended to enhance customer experience, increase efficiency, and reduce costs.
The AI features are integrated into Nokia's Altiplano, Corteca, and Broadband Easy platforms, covering automated fault analysis, AI-assisted technician support, and real-time network monitoring. According to Nokia, the technology can contribute to faster issue resolution and fewer repeat customer visits.
The company also emphasized that operators will be able to utilize their own AI models and data sources through an open and secure architecture.
Nokia Oyj specializes in the design, production and marketing of telecommunications equipment. Net sales break down by activity as follows:
- development of network infrastructure solutions (40.1%): IP routers and optical networking solutions;
- development of mobile broadband network solutions (39.2%): aimed in particular at telecommunications operators. In addition, the group offers professional services (network planning and optimization, systems integration, installation, implementation and maintenance of telecom networks);
- software development (13.1%): software for customer experience management, network operations and management, communication, collaboration and billing, IoT solutions and cloud management platforms;
- development of advanced technology (7.6%).
Net sales are distributed geographically as follows: Europe (31%), North America (31.2%), India (7.7%), China (4.6%), Asia/Pacific (11%), Middle East and Africa (10.6%), and Latin America (3.9%).
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