Helport AI Limited announced the expansion of its partnership with Atome. Launched in May 2025, the partnership has already delivered impressive results, with Helport AI's Philippines-based teams ranking #1 across Atome's spending and loan products portfolios. The partnership is now expected to expand with a goal of significantly increasing the number of trained AI-enabled agents over the coming months.
The partnership began on May 19, 2025, with Helport AI launching AI-enabled support teams for two popular Atome financial products. Over the following ten weeks, Helport AI onboarded 78 trained agents, using its AI technology across eight program lines, covering both card and cash repayment portfolios. By June, one Helport AI team was already delivering breakout performance -- rising from #5 to the top-performing team within one month.
In July, both Helport AI teams ranked #1 in Atome's regional performance scorecards, earning formal recognition from Atome's leadership team. Discussions are ongoing between Helport AI and Atome to explore potential program expansion in response to increased BNPL adoption in Southeast Asia. Helport AI's operations model -- combining contact center agents with AI-driven software -- is expected to continue driving measurable outcomes to support clients' business objectives.
