Navan announced it has been selected by Frasers Group, the retailer behind Sports Direct, FLANNELS, and FRASERS, as the company's global partner for travel and expense management. In recent years, Frasers Group has gone from strength-to-strength, executing on its Elevation Strategy to rethinking retail and build the planet's most admired and compelling brand ecosystem. To support this bold ambition from an operational perspective, Frasers Group sought a partner that could centralise travel and expense globally, improve its employee experience, and unlock company savings.
Navan's unified platform will enable Frasers Group's team members to book travel and submit expenses in one place, allowing for automatic travel payment and expense reconciliation. This provides their finance team with real-time visibility, automated policy compliance, and embedded cost-saving controls. Frasers Group selected Navan's unified platform to deliver a modern, employee-first experience while driving efficiency gains and greater visibility for the finance organisation.
Key anticipated benefits from the partnership include: Improved employee satisfaction: Targeting 95%+ online adoption with Navan's intuitive, mobile-first experience, and a 40+ NPS and 95%+ customer satisfaction score (CSAT). Savings on travel spend: Projecting meaningful savings on overall travel costs, including up to 8% annual savings on airfares with access to New Distribution Capability (NDC) and low-cost carrier content. Real-time visibility and control: Giving the finance team enhanced transparency over spend and policy adherence, unlocking sustainable, operational efficiency in line with Frasers Group's Elevate programme.
The partnership reinforces Navan's leadership in the enterprise space, demonstrating that a modern, user-centric approach to travel continues to be the solution of choice for customers like Unilever, Heineken, Canva, and Informa, as well as hundreds of other enterprises across the UK. Navan's AI ends the endless scroll of booking travel. Instead of showing every travel option, it learns what employees like and shows them what they'll love, all within company policy.
Navan data shows that 70% of all bookings are made from the first five options employees see. It's not just faster booking, it's travel that feels personal.
