Community Memorial Hospital (CMH) will replace its legacy health record systems with Oracle Health solutions to support innovation, optimize growth, and increase operational efficiency. In conjunction with Oracle Health Foundation electronic health record (EHR), CMH will use Oracle Health Clinical AI Agent, an AI-powered, voice-driven solution, to help automate clinical documentation and enable physicians to focus more time on patient care. In addition, the rural health provider will use Oracle Health Seamless Exchange to provide clinicians with access to comprehensive patient records and coordinate care with surrounding hospitals.
CMH, a 25-bed critical access hospital with a network of nine primary and specialty care clinics, provides care for patients in a growing Central New York region. It previously relied on disconnected, over-customized legacy systems, which resulted in complex workflows, duplicate patient records, and inefficiencies that detracted from patient care and placed an administrative burden on its clinicians and staff. Standardizing on Oracle Health Foundation EHR will help CMH reduce documentation time, improve provider satisfaction, and support enhanced care for patients.
With Oracle Health Clinical AI Agent integrated into Oracle Health Foundation EHR, CMH physicians will no longer have to spend time sifting through drop-down menus and typing on their laptops to document patient visits. Instead, Oracle Health Clinical AI Agent can automatically draft structured notes from patient-physician interactions, so physicians only have to review and approve the notes. This helps alleviate administrative work that contributes to burnout and helps physicians focus on the patient during a visit.
With Oracle Health Seamless Exchange, CMH can securely aggregate data from third parties, such as national and local exchanges and immunization registries, and easily bring the data into the clinician workflows once it's cleared and deduplicated. This creates a comprehensive patient record so clinicians can spend less time gathering information and make more informed care decisions.
