Cognizant and BayWa are initiating a five-year collaboration focused on digital transformation and IT service operations. Cognizant will take over the management of core IT services as well as a corresponding number of BayWa employees. The goal is to create a future-ready, scalable IT landscape and strengthen BayWa's capacity for innovation.
The partnership covers IT infrastructure, application management, service desk, and workplace services. By consolidating these functions under Cognizant, efficiency and synergies are expected to increase. Plans include the introduction of modern technologies such as AI and automation, along with continuous modernization of infrastructure and applications.
A structured change management approach will actively involve employees.
